Customer Service Technical Support

John P. Springer

*** ****** ******

Crisfield, MD 21817

Email: ***************@*****.***

Phone: 484-***-****

Highlights

I have a diverse work background, and I’m able to quickly accustom myself to new tasks. I am a hard worker eager to excel in my assigned duties. I strive to succeed toward goal accomplishments and potential advancement. Experience

Team Member

Tractor Supply

Responsibilities:

Freight, Shipping, Merchandising, Customer Service August 2023 – Present

Home Meal Solutions Associate

Sam’s Club

Responsibilities:

Prepare member driven meal orders, and process meals for case sales. Utilizing ingredients based on production “spec sheets” prepare individual meals for members to heat and eat at home. March 2023 – August 2023

Title Clerk

BerkOne

Responsibilities:

Process vehicle title liens utilizing requirements set forth by financial institutions, and state DMV departments

June 2021 – July 2022

Machine Operator/Crayon Department

Staffmark/Crayola

Responsibilities:

Startup inspection and maintenance, inspection and maintenance throughout the labeling process, troubleshoot performance issues throughout the labeling process, maintain required production counts, inspect and ensure quality control of the finished product.

April 2017 - January 2018

Head Custodian/Custodian

Allentown School District

Responsibilities:

Maintain a safe, clean environment conducive to the learning process, maintenance of School district properties. December 2010 – June 2015 Allentown Area

Technical Support/ATSG Analyst

T-Mobile USA

Responsibilities:

Act as a liaison between telecommunication technical support and telecommunication engineering departments, troubleshoot advanced technical and RF engineering issues, troubleshoot and differentiate between software and hardware related issues, aid in forecasting both scheduled and unscheduled network outages. September 2006 – February 2010 Allentown Area

Route Maintenance Technician/Route Driver

Jomar Vending and Amusements

Responsibilities:

Troubleshoot and repair/replace currency acceptance systems, troubleshoot and repair mechanical Issues on vending and amusement systems.

September 2000 – September 2006

Education

Information Computer Systems Institute (ICSI)

Information Technology, A+, Net+ Certification 2004 Allentown, PA

Liberty High School

Diploma 1994

Bethlehem, PA

Contact this candidate