Nursing Assistant Patient Care
Resume:
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Nancy Nyagothie
Nursing Assistant Professional
***************@*****.***
Compassionate nursing assistant providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Documentation and reporting
Microsoft Office Suite proficiency
Customer Relations
Outstanding communication skills
Exemplary work ethic
Administrative support
Service standard compliance
Creative problem solving
Recording vital signs
Companionship and emotional support
Patient-focused care
Patient Assessments
Medical Records Management
Direct Patient Care
Observing responses
Chronic disease management
Documenting behaviors
Conducting intakes
Responding to emergencies
Compassionate
Adaptable
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Education
Certificate: Airside Safety Awareness Training
Hamad International Airport - Doha, Qatar
International Diploma: Certified Nursing Assistant (Level 4) Infotec Learning Institute - Nairobi County, Kenya Course: Business Analytics With Excel
SkillUp
Basic Employability Skill Training Course: Security And Guarding Systems
CAP Youth Empowerment Institute - Nairobi County, Kenya Kenya Certificate of Secondary Education: Secondary Education
Transnzoia Secondary School – Transnzoia County, Kenya Work History
Security Guard
Nairobi County, Kenya
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to emergency situations to assess and deflect issues.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Responded quickly to incidents and assessed active situations for security concerns.
2023-07 - 2023-09
2022-01 - 2023-06
2022-01 - 2022-06
2019-04 - 2019-07
2009-01 - 2012-11
2021-01 - Current
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Customer Care Coordinator
Hamad International Airport, Doha, Qatar
Responded to customer needs through competent customer service and prompt problem-solving.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Logged call information and solutions provided into internal database.
Assisted call-in customers with questions and orders.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Analyzed customer feedback for process improvements to achieve long-term business objectives.
Developed and implemented customer service policies and procedures to use adequate techniques and apply best practices.
Maintained and managed customer files and databases. Security Guard
Cemtex Security, Nairobi County, Kenya
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Languages
English
Swahili
2023-01 - 2024-01
2016-01 - 2018-11
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Referees
1. James Mungai
Manager
Tel: +254*********
Email: *************@*****.***
2. Hamad International Airport
Duty Manager
Tel: +974********
3. Damaris
Supervisor-Hamad International Airport
Tel: +254********
Email: **********@*****.***
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Contact this candidate