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Nancy Nyagothie

Nursing Assistant Professional

*****, ******* ******, *****

075*******

ad3dle@r.postjobfree.com

Compassionate nursing assistant providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Documentation and reporting

Microsoft Office Suite proficiency

Customer Relations

Outstanding communication skills

Exemplary work ethic

Administrative support

Service standard compliance

Creative problem solving

Recording vital signs

Companionship and emotional support

Patient-focused care

Patient Assessments

Medical Records Management

Direct Patient Care

Observing responses

Chronic disease management

Documenting behaviors

Conducting intakes

Responding to emergencies

Compassionate

Adaptable

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Education

Certificate: Airside Safety Awareness Training

Hamad International Airport - Doha, Qatar

International Diploma: Certified Nursing Assistant (Level 4) Infotec Learning Institute - Nairobi County, Kenya Course: Business Analytics With Excel

SkillUp

Basic Employability Skill Training Course: Security And Guarding Systems

CAP Youth Empowerment Institute - Nairobi County, Kenya Kenya Certificate of Secondary Education: Secondary Education

Transnzoia Secondary School – Transnzoia County, Kenya Work History

Security Guard

Nairobi County, Kenya

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Responded quickly to emergency situations to assess and deflect issues.

Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Responded quickly to incidents and assessed active situations for security concerns.

2023-07 - 2023-09

2022-01 - 2023-06

2022-01 - 2022-06

2019-04 - 2019-07

2009-01 - 2012-11

2021-01 - Current

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Customer Care Coordinator

Hamad International Airport, Doha, Qatar

Responded to customer needs through competent customer service and prompt problem-solving.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Logged call information and solutions provided into internal database.

Assisted call-in customers with questions and orders.

Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Analyzed customer feedback for process improvements to achieve long-term business objectives.

Developed and implemented customer service policies and procedures to use adequate techniques and apply best practices.

Maintained and managed customer files and databases. Security Guard

Cemtex Security, Nairobi County, Kenya

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Checked and verified photo identification prior to granting facility access.

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Responded quickly to incidents and assessed active situations for security concerns.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Languages

English

Swahili

2023-01 - 2024-01

2016-01 - 2018-11

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Referees

1. James Mungai

Manager

Tel: +254*********

Email: ad3dle@r.postjobfree.com

2. Hamad International Airport

Duty Manager

Tel: +974********

3. Damaris

Supervisor-Hamad International Airport

Tel: +254********

Email: ad3dle@r.postjobfree.com

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Contact this candidate