Objective

To be a member of an esteemed organization where growth and prospects are unlimited, an individual is recognized by his work. As a professional, I am energetic and innovative. Looking ahead to work in a challenging environment and strive for excellence. And also, to work in a globally competitive environment on challenging assignments that shall yield the twin benefits of the job satisfaction and a steady pace professional growth.

Experience

Kots

Area Operations Manager October 2022 - Present (1 year) Bengaluru, Karnataka, India

*Ensure all operations are carried on in an appropriate, cost-effective way

*Improve operational management systems, processes and best practices

*Purchase materials, plan inventory and oversee warehouse efficiency

*Formulate strategic and operational objectives

*Examine financial data and use them to improve profitability

*Manage budgets and forecasts

*Perform quality controls and monitor production KPIs

*Recruit, train and supervise staff

*Find ways to increase quality of customer service

CARS24

Assistant Operations Manager

August 2020 - October 2022 (2 years 3 months) Bengaluru, Karnataka, India

*Provide support to the operations manager in the day to day running of the organization

*Develop work rules and guidelines for company employees

*Identify what is required for staff to carry out their duties

*Schedule projects and ensure assignments are carried out as planned

*Work hand-in-hand with top management staff concerning work/operational issues and other activities

*Draw up reports regarding operations in the company and pass them to top management whenever it is requested for

*Responsible for preparing budget for the company so that at the end of the year, performances (profits or losses) will be analyzed alongside the budgetthat was used

*Serve as a guide to fresh employees so as to make sure that they adhere to company rules and that the result of their various tasks meet company standard

*Oversee financial issues and the development of long term goals that enhance company growth

*Carry out evaluation of company’s present operational goals and suggest ways of improving important areas

*Maintain and organize company’s facilities

*Educate operations team on company policies and excellent service standards.

Ather Energy

Service Manager

April 2020 - August 2021 (1 year 5 months) Bengaluru, Karnataka, India

*Oversee operations in an auto service unit to ensure compliance with quality standards

*Contact clients and convince them to bring vehicles to their unit for repairs

*Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

*Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

*Conduct price negotiations with clients to reach a favorable bargain for both management and client

*Oversee the hiring and training of an effective auto service team

*Maintain accurate record of all accounts and relevant financial information

*Monitor inventory to regulate and ensure availability of required vehicle parts

*Ensure automotive service staff comply with environmental laws and regulations

*Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department

*Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones

*Listen to client complaints and assist in addressing their issues and resolving challenges

*Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws

*Assign and schedule work duties to auto service staff according to their skills

*Follow up customers to obtain feedback and ensure they are satisfied with received service

*Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.

Ather Energy

Product validation Supervisor

August 2017 - April 2019 (1 year 9 months) Bengaluru, Karnataka, India

*Responsible for the development of new test equipment and validation of test equipment and test methods

*Developing with application engineer detailed test plans for all cockpit and trim items

*Components part ordering and part tracking

*Developing test setups that correlate to our interior SDS requirements

*Developing and maintaining testing budget for Interior Trim commodities

*Conducting both physical and analytical testing for interior components

*Working with application engineers on DV/PV test failures for cost effective solution

*Identifying possible DV Testing efficiencies

KEERTHI LOGISTICS PRIVATE LIMITED

Bodyshop Manager

April 2014 - August 2017 (3 years 5 months) Bengaluru, Karnataka, India

*Forecasts goals and objectives for the department and strives to meet them.

*Hires, trains, motivates and monitors the performance of all body shop employees.

*Prepares and administers an annual operating budget for the body shop.

*Directs and schedules the work of all body shop employees.

*Establishes and maintains good working relationships with insurance adjusters.

*Establishes and maintains good working relationships with customers to encourage repeat and referral business.

*Implements aggressive marketing plan to increase body shop business.

*Monitors technicians' daily productivity reports and corresponding payroll records.

*Gives fair estimates on costs and time required for body work.

*Follows up on parts department orders to ensure parts availability.

*Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.

Education

*Bapuji Institute of Engineering & Technology, DAVANAGERE Bachelor of Engineering - BE, Mechanical Engineering · (August 2008 - April 2014)

* Maganure Basappa PU college, DAVANAGERE

10+2 – PUC (July 2006 – May 2008)

Declaration:

I Here by declare that all the details mentioned above are true and correct to the best of my knowledge and belief.

Kartik M Prabhulinga

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