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Customer Service Front Desk

Location:
Monticello, NY
Posted:
February 05, 2024

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Resume:

Samantha Bautista - Pope

South Fallsburg, NY ****9

ad3djp@r.postjobfree.com

+1-845-***-****

Authorized to work in the US for any employer

Work Experience

Wellness Coordinator

YO1 Veria Lifestyles Health Resort - Monticello, NY February 2022 to Present

• Administer and organize projects; from simple activities to more complex plans

• Coordinates, plans, and facilitate health and fitness retreats

• Work directly with customers; virtually or in-person, to promote a culture of wellness and encourage to be more connected to themselves

Front Desk Receptionist

Days Inn - Liberty, NY

July 2019 to August 2021

• Book rooms and reservations

• Provide guests with information, answer, manage and resolve customer service issues

• Execute order transactions and assist customers during the check-in and checkout process

• Successfully multitask, telephone manners and computer literate CNA - Certified Nursing Assistant

Maywood Center for Health and Rehabilitation - Maywood, NJ October 2014 to March 2017

• Assist disabled or elderly in daily living activities

• Monitor and record any physical or mental changes of clients on a daily basis

• Assist with daily care according to the individuals care plan, for up to eleven senior care residents

• Provide detailed daily reports of client care to supervising RN PCA Personal Care Assistant

Private Duty In-Home Care - Monticello, NY

October 2013 to August 2014

• Provided in-home, one-on-one care and companionship for an elderly client with dementia

• Assist client with daily feeding, hygiene, and grooming needs

• Transport client to appointments, errands, and social outings Front Desk Clerk

Howard Johnson Hotel - Liberty, NY

May 2007 to January 2012

• Book rooms and reservations

• Provide guests with information, answer, manage and resolve customer service issues

• Execute order transactions and assist customers during the check-in and checkout process

• Successfully multitask, telephone manners and computer literate Education

Certification in Nursing (CNA)

Bergen Home Care and Nursing Incorporated - Hackensack, NJ September 2015 to October 2015

Certification in Nursing (PCA)

Community Home Health Care - Middletown, NY

September 2013 to September 2013

Some college in Nursing (MA)

Lincoln Technical Institute - Paramus, NJ

February 2012 to July 2012

High school or equivalent in High School Diploma

Fallsburg Junior Senior High School - Fallsburg, NY September 2008 to June 2010

Skills

• Vital Signs

• Home Care

• Senior Care

• Caregiving

• Customer service

• Front desk

• Vital signs

• Program management

Certifications and Licenses

Personal Care Assistant

September 2013 to Present

Qualified Personal Care Aide by New York State Department of Health Certificate Number: 00512799

Certified Nursing Assistant (CNA)

July 2018 to July 2020

Qualified by New York State Department of Health

Certification Number: 343853720716R

CPR

Additional Information

SKILLS SUMMARY

• Strong Interpersonal skills

• High-degree of patience

• Compassionate

• Organized and detail-oriented

• Adaptable to changing situations



Contact this candidate