Customer Service Flight
Resume:
LUCY XUANYU LU
Toronto, ON
M*J 5G3
ad3dhp@r.postjobfree.com
Dear Hiring Manager,
I am contacting you to express my interest in an opportunity with an esteemed company and would like to apply for this position. I have the privilege to be in this industry prior to my study based on my systemic studying of Flight Service Program in Seneca College.
I am task-driven and work best in environments where it is critical to follow systems and processes. I am excellent in writing and oral communication. My several customer service experiences make me be able to react quickly and handle all customer service complaints with a focus on positive resolution. I communicate clearly and would bring additional abilities in: Resolving Issues, Customer Service, Assisting people. My Flight Service: Cabin Safety and Management program in Seneca college combined with training and experience has provided me with a great foundation of knowledge and skills like booking tickets system. I learn new processes quickly and I am good at customer service, emergency situations management and hospitality. I have a resourceful approach to problem-solving, tackling challenges head-on and I consider obstacles learning experiences. I am a person with high energy and a lot of ambition to succeed.
I would appreciate your review of my enclosed resume and outlined credentials. I can promise that I can be a valuable addition to esteem company and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response.
Sincerely,
XUANYU LU
CONTACT
PHONE:
EMAIL:
ad3dhp@r.postjobfree.com
LINKEDIN:
www.linkedin.com/in/萱妤-陆-0130882a9
ADDRESS:
Toronto, ON M2N 7G8
LANGUAGE
English
Mandarin
SKILLS
Customer Service Oriented
Great Communicator
Time Management
Multitasking skill
Organized and Focused
Team Player
LUCY XUANYU LU
OBJECTIVE
I have learned relevant knowledge of airline cabin crew safety and service training in school at Seneca Polytechnic. I mastered the corresponding rich practical experience and knowledge reserve, can calmly deal with various problems, can work in a fast-paced environment, and am a reliable person.
EDUCATION
Seneca Polytechnic College, Ontario, Canada
September 2022-April 2024
Flight Services – Operations and Cabin Management
Brockville Collegiate Institute, Ontario, Canada
February 2018 – July 2021
Post-secondary School Diploma
WORK EXPERIENCE
Snail Coffee, Coffee Barista Clerk, Shanghai, China
MAY 2019-December 2021
Responsible for many stores, making drinks, cashier and dealing with customer feedback.
Consistently providing friendly and efficient service as well as keeping the passion with a good self-impression.
Making sure the whole store brand is maintained and in good place.
Ajisen Ramen, Server, Ontario, Canada
September 2022 – April 2023
Preforming serving duties includes taking orders and making smart serving.
I can show up on time, actively complete work, and be a team player in all kinds of weather and difficult working environments.
Can complete tasks in a fast and high-pressure environment, and face customers with emotional stability.
Contact this candidate