Customer Service Salt Lake
Resume:
Tanya Williams
Professional at your service
San Francisco, CA 94103
**************@****.***
Customer Service Professional
Willing to relocate from: San Francisco, CA - Pacifica, CA - Daly City, CA Authorized to work in the US for any employer
Work Experience
Server
Done To Your Taste - Kamas, UT
September 2021 to Present
In am a current contractor for this catering company to help serve at various events in Summit County. I help setup, serve, buss tables, and tear do for events and functions. House Cleaning Services
Homeaglow - Salt Lake City, UT
September 2021 to Present
I clean homes and apartments for the clients that request me for service. Concession Worker at UClub
Bacon inc - Provo, UT
September 2021 to Present
Work at concession stands without tips despite customers tipping at checkouts, serve guests ordered meals, and items from menu, perform great customer service Customer Service/Laborer
Bacon Inc. - Salt Lake County, UT
October 2020 to Present
Perform customer service and labor jobs temporarily and from location to location. Customer Service/Laborer
Bacon Inc. - Salt Lake County, UT
October 2020 to Present
Perform customer Service and labor warehouse jobs temporarily a d travel from job location to location. Prep Cook/Line Cook
Bacon Inc. - Salt Lake City, UT
October 2019 to Present
I assist in preparing, prepping and serving food at different establishments and companies through Bacon. My latest events were U Club at the University of Utah, and catering from company DTYT as a server Line Cook/Prep Cook
Bacon Inc. - Provo, UT
October 2019 to Present
I work on demand with Bacon when cook or prep cook jobs are in demand. I have 5 years as a line cook, prep cook, and sous chef creating a number of unique dishes and following a chefs meal or menu plan for the restaurant. I love creating dishes with mean and vegetables. My Instagram is LynePastels as a cook, blogger and I ask that you feel free to review some great dishes I have created. Massage Therapist/Esthetician Freelance Mobile Massage GoPriv.com - New York, NY
January 2012 to Present
California
House Cleaner
Handy Inc. - Salt Lake County, UT
October 2020 to April 2021
I clean houses and sanitize residential homes and apartments. Massage Therapist/Esthetician Massage Masters
Massage Masters - Sherman Oaks, CA
April 2012 to October 2012
Perform massage therapy a d facial beauty services inside this small spa. Massage Therapist
Burke Williams Spa - Santa Monica, CA
January 2011 to February 2012
Perform massage therapy in a health clinic.
Full Service Cosmetologist
Beauty Lounge - Hollywood, CA
September 2009 to February 2010
Perform hairstyling, skincare, waxing, and nail care services on walk in guests. Maintain a sanitary salon, and adhere to state board procedures.
Massage Therapist
Massage Envy - Beverly Hills, CA
August 2008 to June 2009
Massage Therapist/Spa Coordinator
Go Massage - West Hollywood, CA
August 2006 to March 2008
Schedule appointments, process transactions, answer phones, typing, and process documents for supervisor of spa, kept a daily logged journal of transactions, activities, and events for the spa. Maintain customer's records, QuickBooks invoicing, accounts payable and receivables, and performed bank reconciliations. Also serve as a massage therapist. Customer Service Representative/Call Center
Washintongton Mutual Chase Bank
April 2003 to April 2006
PpHandle calls from an Inbound Call Center from customers requesting information regarding their financial accounts, consumer loan and mortgage loan information. Process reconciling accounts, chargeback, data processing and servicing consumer and mortgage loans information. Education
Flavio's Beauty College
January 2008 to March 2009
Touch Therapy Institute
January 2006 to May 2006
AA in Computer Information Systems
Chaffey College
February 2001 to June 2002
Skills
• Computer Hardware (8 years)
• Community Outreach (10+ years)
• Accounting (10+ years)
• Customer Service (10+ years)
• Networking (10+ years)
• Research (10+ years)
• Internet Research (10+ years)
• Social Media Management (7 years)
• Nail Tech
• Deep Tissue
• Marketing
• Swedish Massage
• training
• Receptionist
• Time Management
• Microsoft Office
• Microsoft Word
• fast learner
• Microsoft Excel
• Customer Care
• Call Center
• Customer Support
• CSR
• Excel
• Administrative Experience
• Microsoft Powerpoint
• Bank Reconciliation
• American Sign Language
• Makeup Application
• Analysis Skills
• Hair Styling
• Bookkeeping
• Accounts Payable
• Dermabrasion
• QuickBooks
• Event Planning
• Retail Sales
• Payroll
• Mortgage Servicing
• General Ledger Accounting
• Account Reconciliation
• Accounts Receivable
• Body Waxing
• Office Management
• General Ledger Reconciliation
• Eyelash extensions
• Food safety (2 years)
• Kitchen experience (5 years)
• Computer skills
• Data entry
• Technical support
Certifications and Licenses
Cosmetologist
Present
Cosmetologist
Massage Therapist
Licensed Massage Therapist
ServSafe
March 2021 to March 2024
Food Training for Hospitality service Las Vegas and Utah Food Handler Certification
TIPS
Assessments
Data entry: Accuracy — Highly Proficient
November 2020
Entering data quickly and accurately
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work style: Conscientiousness — Proficient
October 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Cleaner fit — Highly Proficient
January 2021
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Cleaner fit — Highly Proficient
January 2021
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Work motivation — Expert
January 2021
Level of motivation and discipline applied toward work Full results: Expert
Work style: Reliability — Familiar
January 2021
Tendency to be dependable and come to work
Full results: Familiar
Delivery driver — Completed
February 2020
Interpreting instructions, reading maps, and solving problems. Full results: Completed
Call center customer service — Familiar
November 2020
Applying customer service skills in a call center setting Full results: Familiar
Customer service — Proficient
November 2020
Identifying and resolving common customer issues
Full results: Proficient
Verbal communication — Highly Proficient
November 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
I possess strong problem-solving skills, analytical ability, and excellent interpersonal, written and verbal communication skills. I currently have a California massage license #15720, and Cosmetology license #KK507193, Utah Cosmetologist license. I have culinary skills, prep cook, line cook, chef, and kitchen skills. I possess knowledge of the application of false eyelashes, waxing, facial treatments, manicure and pedicure treatments, Esthetics, and massage therapy treatments. Currently volunteer with Beauty Bus Foundation. Languages Spoken: Conversational Spanish, (Business), American Sign Language (Fluent)
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