Justin Curtis

Colorado Springs, CO *****

ad3dgb@r.postjobfree.com

+1-720-***-****

Objective - To secure a reputable position with a profitable company and promote the company's success.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Server/Bartender

Ruby Tuesday - Alcoa, TN

October 2022 to Present

Customer Service Order Taking Cash Handling Drink and Food Delivery Food Server/Togo Specialist

Ihop - Maryville, TN

February 2018 to September 2022

Order Taking Cash Handling Food Delivery Customer Service Togo Orders Inbound Calls

Tech Support/Customer Retention Specialist

Convergys - Watertown, NY

November 2013 to January 2018

Sprint Tech Support Direct TV Tech Support Retention Provide excellent customer services and ensure customer satisfaction. Build positive working relationships with customers for repeat business. Respond to customer queries and address complaints in a timely manner. Perform contract negotiations and reach a fair conclusion from both business and customer perspectives. Customer Engineer II (Team Leader)

NCR Corp - Watertown, NY

May 2007 to November 2013

Maintain and support NCR client networks. My responsibilities include installation, troubleshooting and repair of ATM's (Automatic Teller

Machines, Self-Checkout Equipment, Back-Office hubs, servers and switches. Maintain an utmost standard of customer service.

LAN/WAN Network Technician

CREGSytems Corp - Watertown, NY

December 2005 to May 2007

Computer network design, planning, installation, support and troubleshooting for the company and its clients. Customer satisfaction is number one priority to ensure business thrives. Assistant Manager/Server

LePeep Restaurant - Boulder, CO

May 2002 to November 2005

Operate and oversee all functions of the restaurant using structured scheduling and strict company operating guidelines. Manage training, inventory and supply orders. Education

Associate Degree in Computer

Westwood College Denver - Denver, CO

August 2003 to December 2004

Computer Network Engineering

DeVry University Denver - Denver, CO

June 2002 to June 2003

Skills

• ATM POS PC Server Router Switch HUB Installation Repair Troubleshooting Customer Service Leadership Microsoft Applications Cisco Strong Work Ethic

• Computer Networking

• Network Support

• LAN

• WAN

• Microsoft Windows

• Technical Support

• Help Desk

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