SERGE NYAMUKAMA

**** ********* *** *** ****

FORT WORTH TX, 76106

817-***-**** ad3dg7@r.postjobfree.com

EDUCATION:

Bachelor of Science Electrical Engineering 12/2023 University of Texas at Arlington

Associate of Science 12/2020

Tarrant County Community College: Northeast Campus Hurst, TX GPA 3.5

SKILLS:

Communication: Writing, Mentoring, Oral communication, Active listening and Open-mindedness

Multitasking: Mechanical, troubleshooting and repairing (Diode, Transistor and Capacitor)

Technical skill and critical Thinking

Initiative, problem-solving ability, Judgement and Decision Making

Engineering, Equipment Maintenance and Technology

Basic familiarity in AutoCAD

Proficient in Microsoft Office Suite

Excellent leadership and time management skills

Bilingual English and French

PROJECTS:

Introduction To Electrical Engineering 08/2021 – 12/2020 NI Multisim: Transistor an Astable Multivibrator Circuit Electrical Engineering Freshman Practicum 08/2021 – 12/2020 NI Multisim: Serie and Parallel Connection

LabVIEW: Build a VI to convert temperature (Celsius to Fahrenheit; Celsius to Kelvin and Fahrenheit to Kelvin) WORK EXPERIENCE:

Amazon Fulfillment Center Dal3. 07/2021-Present

RME (Reliability Maintenance Engineers)

• Perform routine preventive maintenance to ensure that machine continue to run smoothly or building systems operate efficiently.

• Diagnose mechanical problems and determine how to correct them, checking blueprint, repair manuals or part catalogs, as necessary.

• Align and balance new equipment after installation.

• Set up and test industrial equipment to ensure that it functions properly.

• Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure conformance to specifications. Knowledge of Amazon. (Building & Electronic Data). S&B Industry (Fox-coon), Fort Worth, TX 04/2016 – 02/2021 OP3/ MFO/Line Lead/Supervisor/I. E Tech (Senior Technician)

• Develop the process of training the Industrial Engineer.

• Perform failure analyst for iPhone 6, 7, 8, 10 and 11.

• Troubleshooting software and hardware testing equipment.

• Troubleshot, analysis, calibrating and auditing testing the result.

• Prevent the work downtime and make daily report.

• Auditing and calibrating testing machine.

• Configuring computer systems.

• Diagnosing software problems.

• Troubleshooting network problems.

• Installing Printer, Scanner, and Ethernet cable

FedEx Ground, Fort Worth, TX 05/2016 – 07/2018

Technician/ Lead Dispatcher/ Operations Manager

• Work as a Technician helping in repair for electronic devices: Maintenance (Tech 1 & Tech 2): Covey belt, roller

• Assemble, install, or repair wiring, electrical or electronic components, machinery or equipment

• Create action plans for performance improvement, send daily route log reports, Receive and transmit messages from DA to Amazon logistics team, monitor routes and create reactivation plans for driver deactivations

• Shipped and delivered order: Finalize loadout reports, dispatch each driver while observing individual performance, conduct audits, route adjuster and Interview and process new driver applicants ~ Onboard drivers onto Amazon Logistics Platform ~ Process data for payroll through excel worksheets.

• OPS MGR Packaged handler: Responsible for achieving customer service relations by ensuring efficient package sortation ~ Manage package handlers and admin ~ Effectively control day-to-day operations ~ Analyze operational performance through report maintenance ~ Lead daily planning meetings with staff Vodacom, Congo 11/2012 – 01/2016

Customer Service/Technician

• Analyze and troubleshot customer’s laptop to figure out the problems. Check for fraudulent components and auditing testing result. Workstation and networking preservation and failure analysis. Quality Inspector

• Test the cell phones and check the outside cosmetic, inside software, which is make sure sound card, video card, incoming call, out coming call, and the applications are running smoothly.

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