Customer Service Medical Assistant
Resume:
Caprecia Nixon
Pittsburgh, Pennsylvania 15212
**************@*****.***
Summary: Detail-oriented individual seeking long-term employment, in a fast-paced environment, where I am able to utilize my customer service skills, and offer great value to your organization. SKILLS
● Microsoft Office Suite
● Customer Service
● First Aid / CPR
● Problem solving
EDUCATION
Charter College – Long Beach, CA 2009 – 2010
Student
● Medical Assistant Certificate
WORK EXPERIENCE
Springhill Suites- Pittsburgh, PA 2018-2019
● Housekeeper
● Clean rooms
● Change lienen
● Bring Towels, Soap, Shampoos,etc to customers Rooms
● Keep Cart Organized and clean
Molina Healthcare-Long beach, CA 2015 -2017
● Member service Representative
● Customer Service
● Answering Phone Calls Efficiently
● Insurance Eligibility
● Processed daily Medical Records
● Assist management with State Audits
Wal-Mart – Long Beach, CA 2013 -2014
Cashier
● Assisted customers with returns and exchanges
● Consistently balanced cash drawers with sales receipts
● Maintained a safe and clean work environment
FedEx – Long Beach, CA 2013
Mail Sorter
● Stocking and packaging
● Sorted mail
● Labeling
Giant Eagle – Pittsburgh, PA 2010 – 2011
Cashier
● Consistently balanced cash drawers with sales receipts
● Provided excellent customer service to all customers by way of addressing questions and concerns, displaying knowledge of products and services, and offering direct assistance when needed
● Assisted with the upkeep and safety of front end of store Vocelli Call Center – Pittsburgh, PA 2009
Operator
● Accurately placed orders into computer database via telephone for several store locations
● Processed credit card payments via computer
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