ATYIRAH SLOAN

**** ***** **** **. *********, WI *3216 · 262-***-****

ad3ddx@r.postjobfree.com

Seeking a competitive and challenging environment where I can positively serve your organization and establish an enjoyable career for myself. No matter what industry, successful service derives from building trust and understanding with people. I have successfully demonstrated that ability over the past 7+ years, which is why I am the perfect candidate. I also plan to use my educational skills as the best viable way of achieving your company's goals.

EXPERIENCE

2020 - PRESENT

SALES ASSOCIATE

WALMART INC., MILWAUKEE, WI

Ensure high levels of customer satisfaction through excellent sales service. Assess customers’ needs and aid and information on product features. Welcome customers to the store and answer their queries. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis. “Go the extra mile” to drive sales. Maintain in-stock and presentable condition assigned areas. Actively seek out customers in store. Remain knowledgeable on products offered and discuss available options. Process POS (point of sale) purchases. Cross sell products. Handle returns of merchandise. Team up with co- workers to ensure proper customer service. Build productive trust relationships with customers. Comply with inventory control procedures. Suggest ways to improve sales

(e.g., planning marketing activities, changing the store’s design). 2018 - 2020

WAREHOUSE ASSOCIATE

AMAZON, MILWAUKEE, WI

Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes. Requisition and store shipping materials and supplies to maintain inventory of stock.

2016 - 2018

CREW MEMBER

MCDONALD’S, MILWAUKEE, WI

Front end cashier/cash handling. Delivered prompt, friendly customer service. Supervised cleaning of the store customer service on front counter and drive-thru fill in shifts when other employees were absent. Assisted with maintaining cleanliness in line with company standards. Contributed to exceeding standards in all internal quality checks. Diffuse and resolve customer complaints.

2

EDUCATION

JUNE 2019

HIGH SCHOOL DIPLOMA, ASSATA HIGH SCHOOL

• General Studies

• 3.0 – 3.8 GPA

SKILLS

• Basic understanding of sales principles and

customer service practices

• Proficiency in English

• Basic Math skills

• Working knowledge of customer and market

dynamics and requirements

• Track record of over-achieving sales quota

• Ability to perform under pressure and

address complaints in a timely manner

• Hands-on experience with POS

transactions

• Familiarity with inventory procedures

• Solid communication and interpersonal

skills

• A friendly and energetic personality with

customer service focus

• Excellent knowledge of food prep and

hygiene procedures