Customer Service Call Center
Resume:
Suzanne Washburn
my phone number is 910-***-****
Fayetteville, NC 28303
ad3ddb@r.postjobfree.com
I love customer service. I have been in this field as a cashier over 3 years, off and on. I am pleasant, honest and courteous to my customers like making them feel at home. I worked full time at home as a customer
service agent for Teletech. I love working with people emphasizing with their problems. And also, data entry putting in accurate information, while doing detailed work and completing each call with a calm voice.
Authorized to work in the US for any employer
Work Experience
Fraud Agent
Teletech - Colorado Springs, CO
November 2020 to November 2021
Talking to customers, empathizing on each call, detailing data entries, asking questions courteously and recording accurate data in a timely manner.
deli clerk
Walmart
Price Chopper, Upper Glen Street, Glens Falls, NY deli clerk Walmart, Saratoga Springs, NY cashier Sears, Saratoga Springs, NY cashier
Education
Certificate of Healthcare Administration in Medical Sciences Colorado Technical University - Colorado Springs, CO 2016
High school diploma or GED
Associate's degree
Skills
• typing, English grammar, calculator, great customer service skills, and empathy to customers
• Customer service
• Typing
• Time management
• Customer support
• CRM software
• Medical Billing
• Communication skills
• Windows
• Software troubleshooting
• Medical terminology
• Documentation review
• English
• Medical Coding
Languages
• english - Expert
Certifications and Licenses
Medical administration in sciences
January 2016 to Present
I attended college for 3 years in medical administration at Colorado Technical University, Colorado. Medical Coding Certification
Assessments
Typing — Highly Proficient
June 2019
Transcribing text using a standard keyboard
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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