CSR

CHIFFON WALLINGTON

Cincinnati, OH, *****

*********@*****.*** / 513-***-****

SUMMARY

I'm a single parent looking to be apart of a growing company. Lots of cash handling experience,greeting customers,professional,love working with the public SKILLS

Data Entry

Product Knowledge

Data Collection

Call Management

Very professional

EXPERIENCE

CSR / IRS - Cincinnati, OH 08/2022 - Current

Answer taxpayers questions

Documented all conversations with customers in CRM software according to company standards. Consulted with customers regarding needs and addressed concerns. Updated databases with new and modified customer data. Participated in team meetings or training sessions when necessary. Research

Front Desk / Roosters Restaurant - Cincinnati, OH 05/2022 - 08/2022 Managed lost and found items following established guidelines regarding storage, retrieval, documentation and return of items.

Kept records of room availability and guest accounts, manually or using computers. Stocked office supplies at the front desk area ensuring sufficient inventory levels are maintained at all times. Answered telephones and greeted visitors to assist, answer questions and direct. Cashier / Walmart - Cincinnati, OH 09/2021 - 04/2022 Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed. Scanned merchandise using point-of-sale system for accurate purchase totals. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. EDUCATION AND TRAINING

GED 05/2010

Cincinnati State Technical And Community College - Cincinnati, OH CW