Customer Service Representative
Resume:
Name: BURINYUY WIDIN BONGASU
Place of Birth: Yaoundé
Nationality: Cameroonian
Marital Status: Single
Address: Tel: 676 01 91 81
E-mail: ***************@*****.***
PROFILE
I am a dynamic individual with a lot of attachment to ethical values / professional conduct and I possess the ability, skills and other competencies to ensure effective processes free from bias, credible and reliable reporting. My diverse experience in sociology and anthropology places me in a position to ensure appropriate. I have a strong drive that keep me prepared to work independently, as well as a team player in finding appropriate solutions to problems.
I also have the ability to plan, manage priorities and assignments, and can work under pressure to meet deadlines. Also, I can communicate effectively with staff at all levels and I have the ability to motivate others towards goal achievement. I love challenges in a competitive and proactive environment.
Qualities & Skills
●Organised & Creative
●Empathy
●Prioritisation, Anticipation and Proactive
●Able to work under pressure
●Analytical thinking
●Assertive
●Strong Customer Service ethic
●Team working
●Results driven, Innovative
●Quality and Accuracy
●Attention to details
Competence & Abilities:
●Computer literate: MS office suit, MS Project, Skype, and use of Internet.
●Strong Leadership; Outstanding Communication and Persuasion Skills;
●Understand and speak English & French Languages.
Summary of Qualifications
My recently 3 years education and previous summer internship have provided me with the skills, HR preparation, and entrepreneurial spirit necessary for a successful career with your company. As an effective team player in your company and with the right attitude and coaching, I will focus on improving my:
Passion for making a difference in individual clients’ lives
Personable phone skills and work relationships
Enthusiasm for commission-based compensation
Coachable, competitive spirit
HR and Administrative policies.
Public Relations and communications.
Education
Msc. Sociology, University of Buea, 2016
Bsc. Sociology & Anthropology, BSc management, University of Buea, Cameroon,2012
GCE Advanced Level, 2009, Sacred heart College Mankon, Bamenda
GCE Ordinary Level 2007, Sacred heart College Mankon, Bamenda
Work Experience
Academic internship in ADCOME, 2011 with focused on ICT, Youth entrepreneurship, leadership and School Connectivity under the MTN school Connectivity program, MTN Foundation
Publication
Bsc Dissertation on the Role of Human Resources Management in Organizations, Case Study, Cameroon Airlines Cooperation, 2012
Msc Dissertation on the assessment of the sustainability of urban renewal strategies, Case Study, Buea.
Activities and Interests
Football, Music, and Culture.
Contact this candidate