Human Resources Resource
Resume:
Fairfield, CA
MONIQUE HOOD
Summary
Successful Recruiter with 10 years of experience finding, screening and attracting applicants to open positions. Polished in conducting background and reference checks and performing direct or phone interviews with potential employees. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment development. Skills
Candidate Pipeline Development
Microsoft Office Suite
Employment Verification
CRM & Reporting: Salesforce, Oracle
PeopleSoft & ADP Workforce Now ADP
Reporting SAP.
Background Checks
Human Resource Management: Greenhouse
Resume Scanning, workday, ICIMS, Recruiting,
Lever, ADP Recruiting, HRIS Applications
Rippling, Deputy, Verify, Checkr, Typing 45
WPM.
IT Security: Okta, JIRA, Google Authenticator
Google Calendar, Zoom, Microsoft Teams
Slack, Grayscale, Calendly. Outlook and other
ATS systems.
Experience
Recruiter
Partnership Healthplan of CA
Responsible for full cycle recruitment and selection of industry experienced and leadership positions for Client. Reviews recruiting market trends and works with management to utilize effective recruitment strategies to attract highly qualified candidates. Partners with management to effectively address recruiting needs and issues in a timely manner. Professionally represents Client in frequent interactions with applicants, all levels of staff, and the public. Holds employee and applicant confidentiality in the highest regard.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Effectively performs full cycle recruiting for all assigned areas of Client, including internal job postings, external advertisements, processing of applications, screening, interviewing, recommending qualified candidates and preparing necessary documentation.
- Design cost-effective advertising campaigns.
- Administers Online Application system and ensures all areas of system are accurate. Provides first-level resume screening for appropriateness of skills, experience, and knowledge in relation to the position.
- Conducts initial interviews and ensures minimum qualifications are met per position requirements.
- Assist with selection process and negotiate employment offers.
- Initiates all new hire Personnel Action Forms (PAFs).
- Consults with the Human Resources Manager, and Senior Director of Human Resources to ensure all salaries are fair and equitable, within Client guidelines, and approved prior to making job offers and negotiating salaries when necessary.
- Responds in a timely manner to inquiries from candidates regarding status of applications.
- Updates Client website, ensuring all information is accurate and up to date.
- Notifies candidates of hiring decisions and processes declined applications.
- Ensures all appropriate paperwork is completed accurately and maintained for the entire recruiting Fairfield CA 707-***-**** ************@*****.*** 02/2022 to 09/2022
Remote
08/2021 to 01/2022
Remote
11/2010 to 04/2020
Fairfield, CA
process, for both internal and external candidates.
- Coordinates internal job fairs and professionally represents PHC at various external job fairs and community events.
- Coordinates temporary staffing needs for assigned areas based on departmental needs. Recruiting Coordinator
SPIN (contract)
Supported Talent Acquisition Department by generating, amending, and approving over six hundred
(600) offer letters via Greenhouse and DocuSign for new candidates Submitted Background Checks via Checkr and created IT tickets via JIRA once Candidate deemed hired
Posted & Closed Job Requisitions as obligatory in Greenhouse, ZipRecruiter, Craigslist, LinkedIn & Indeed
Coordinated and communicated interview times with Hiring Managers and Candidates via Calendly and Grayscale
Corresponded with Talent Acquisition Team and Staff frequently throughout the course of day/week via Slack, Grayscale, and Gmail to resolve open issues Organized Virtual online Job Fairs / Indeed to gain candidates Performed ad-hoc audit type projects to confirm that ATS - Greenhouse database content and activity was accurate and current.
Talent Acquisition Recruiter
Agency
Reviewed and filtered resumes from potential job candidates to identify qualified individuals Evaluated organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives
Managed strategy for performance evaluation, corrective action and disciplinary measures Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees
Guided department managers on hiring practices, salary ranges and position request forms Introduced in-house employee career path program to increase long-term business success Planned and conducted new employee onboarding
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments Conducted employee hiring and exit interviews
Coordinated training schedules and filed crucial administrative paperwork. Healthcare Recruiter
I'm Home Care
Established, maintained and updated employee files Changed employee information such as address and alerted payroll staff Prepared job vacancy announcements for open positions to recruit and hire qualified staff Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures
Facilitated employee termination process by conducting Sourced, qualified and conducted screening interviews with Prepared employees for assignments by establishing and conducting orientation and training programs Organized applicant drug tests BCG, Live scan & License and obtained results Liaised with management to review, analyze and clarify job specifications and skills or competencies required
Addressed harassment allegations, work complaints or other employee concerns Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate Managed and maintained patient rooms, shared-living areas and nursing stations Documented activities and recorded information in EMR system 11/2007 to 11/2010
Fairfield, CA
04/2015
Fairfield, CA
06/2007
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers Answered signal lights, bells or intercom systems to determine resident needs Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Performed paperwork for Travel Nurses
Answered patient questions and fielded complaints to resolve issues Coordinated with patients and healthcare professionals to meet patient needs Scheduled and confirmed patient appointments with patients and healthcare professionals Referred patients to appropriate professionals and services Obtained insurance verification and authorization to submit financial clearance of patient accounts. Customer Service Representative
Momentum auto group
Helped large volume of customers every day with positive attitude and focus on customer satisfaction Asked probing questions to determine service needs and accurately input information into electronic systems
Adhered to company policies and scripts to consistently achieve call-time and quality standards Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
Clerical work Duties
Answered average 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
Documented and detailed calls and complaints using call center's CRM database Sales force.
Education and Training
Certificate : Certified Nursing Assistant
North Bay Institute
High School Diploma
Fairfield High School
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