Customer Service P E
Resume:
MAKAYLA WEBB
E X P E R I E N C E
Receptionist
Industrial Specialists LLC Sulphur, LA November 2023 - Current Server
Johnny B's Outlaw Saloon Channelview, TX July 2023 - November 2023 Skincare Expert
Island Tanz Crosby, TX April 2023 - July 2023
Server
John E's Restaurant Crosby, TX January 2022 - May 2023 Host
Texas Roadhouse Baytown, TX December 2020 - June 2021 Contact vendors to update purchase order information Contact vendors to place orders for supplies
Received calls from vendors to research outstanding purchase orders Reaching out to potential employees to gather information to set them up to be hired through the hiring center
Provided excellent customer service to ensure satisfaction. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner. Responded efficiently to guest inquiries and complaints in a professional manner. Ensured that each guest was served courteously, quickly, and efficiently. Accurately recorded orders on cash register and point-of-sale system. Help customers assess their needs
Schedule appointments
Clean equipment
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction. Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner. Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times. Responded efficiently to guest inquiries and complaints in a professional manner. Ensured that each guest was served courteously, quickly, and efficiently. Accurately recorded orders on cash register and point-of-sale system. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products. Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list. Assisted servers in seating guests by escorting them to their tables. Managed dining room layout to maximize efficiency of staff members. Maintained cleanliness of lobby area, including wiping down tables and chairs. S K I L L S
Administrative Support
Data Entry
File Management
Positive and Professional
Time Management
E D U C A T I O N A N D
T R A I N I N G
Some College (No Degree)
General Studies
San Jacinto College District, Pasadena,
TX
C O N T A C T
*******.*.****@*****.***
Crosby, TX 77532
Contact this candidate