CHARLES GORGONE
**** ******** **** **, *********, NY 10566 (H) 914-***-**** (C) 917-***-****
**************@*****.***
Professional Summary
Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors, and contractors with broad background in operations, project, and risk management. Enthusiastic team player dedicated to process improvements and staff development.
Skills
Process Improvement Project Management
Strategic Planning Budgeting and finance
Recruitment and Talent Development Vendor sourcing and negotiations
Project Controls Multi-Operations Management
Contract Management Inventory control
Work History
Warehouse Manager 11/2013 - Present
FLOS USA Inc. – Syosset, NY
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
Oversee daily operations, while controlling and managing inventory and logistics
Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
Warehouse & Facility Manager 11/1997 - 10/2013
WAC Lighting Corporation – Port Washington, NY
Effectively direct facilities management function for New York warehouse, offices, and facility. This includes implementation and maintaining building security, training staff on safety procedures, managing all construction, and overall building maintenance.
Manage the shipping function relating to the supplies and processing of outgoing shipments with attention to carriers and cost.
Managed the receiving function with attention to inventory control.
Manage Shipping, RGA, Maintenance, and Inventory Control staff with attention to specific order fulfillment instructions
Prepared program operating budgets, budget reports and other financial performance reports.
Developed metrics and measured success to further penetrate the marketplace.
Reduced and controlled company expenses by managing any construction effort by initiating the bidding process hiring, orchestrating architects and engineers, the General Contractor, and subcontractors as it related to the building and facility.
Develop and maintain solid relationships with vendors for best pricing, on time and comprehensive deliverables
annually, coordinate and facilitate fire and safety drills for the entire building with attention to designating and training the (ERT) Emergency Response Team.
Train forklift truck operators on proper safety procedures and coordinate and schedule quarterly safety training sessions.
Education
Queensboro Community College - Queens, N Y
Accounting