Service Representative Community Outreach
Resume:
LaWanda Smith
A Change is Coming; Expect the Change; Be part of the Change; See the
Changes……”Empathy+Facts=Positive Change”
Oakland, CA 94605
*************@*****.***
I am optimistic, ambitious, energetic, with great leadership skills, Community and Veteran Organizer who has the passion to help others, great integrity, and positivity. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Board Member
Alameda County-Oakland Community Action Partnership - Oakland, CA September 2023 to Present
Given insights trying to reduce poverty by providing services and programs targeted to low-income individuals and families. As a Board Member the mission is to improve our community by creating pathways that lead to economic opportunity and prosperity. CEO/Owner/Founder/Community Outreach
From Caterpillars 2 Butterflies - Oakland, CA
October 2022 to Present
• PROCEEDING PROTOCOL
• Community Outreach resource center Assisting Homeless Veterans gain their stability, find and place housing, transitional housing, food bank, utility assistance as well as All individuals who are community based with all resources when it comes to economic development, homelessness, housing, and being that leader for the human trafficking encouraging, mentoring, assist by teaching how to set long term goals for themselves.
Veterans Service Representative
Wanda’s Hair Fashion Line LLC - Oakland, CA
September 2022 to Present
My role as a Veteran Service Representative I am the voice of all Veterans within the community. I am striving to resolve local communities, educate Veterans on their benefits/resources that they are entitled to. aiming to resolve issues like poor access to social services, housing, food, lack of accessibility, increased crime rates, and access to use their VA home loan, other social issues for the betterment of the entire Veteran community. Organizing events to feed and unhoused Veterans and Community. Eligibility Worker
State of Arizona - Phoenix, AZ
April 2014 to April 2016
Worked on program DOS interviewing clients pertaining to their benefits from Snap to cash assistance including Medical. Going over client case details, approving, denying, and pending cases. Received numerous amounts of trainings, building that rapport with client empathizing with client. Education
pursuing degree in Public Information
University of Phoenix-Online Campus - Oakland, CA
September 2023 to Present
Some college in Real Estate
Century21 Americana - Las Vegas, NV
March 2021 to March 2022
High school diploma in Education
Edward Shands Adult School - Oakland, CA
March 1996 to December 1996
Skills
• Negotiation (4 years)
• Market Analysis (3 years)
• Sales (4 years)
• CRM Software (4 years)
• Presentation Skills (5 years)
• Marketing (4 years)
• Business Development (2 years)
• Fair Housing Regulations (2 years)
• Property Leasing (1 year)
• Microsoft Outlook (5 years)
• Event Planning (2 years)
• Banking (2 years)
• Salesforce (2 years)
• Pricing (2 years)
• Credit Analysis (2 years)
• Market Research (4 years)
• Contract Negotiation (2 years)
• Research (3 years)
• Communication skills (10+ years)
• Customer service (10+ years)
• Computer literacy (5 years)
• Microsoft Excel (2 years)
• Computer skills (10+ years)
• Microsoft Word (10+ years)
• Typing (10+ years)
• Teacher Aide/ Tutor (10+ years)
• Community Advocate/Organizer (5 years)
• Leadership (10+ years)
• Management (3 years)
• Property Management (2 years)
• Technical support (2 years)
• Strategic planning (3 years)
• Supervising experience (3 years)
• Project Management (1 year)
• Forecasting
• Public Relations (2 years)
• Medical records (4 years)
• Prior Authorizations (5 years)
• Relationship Management
• Eligibility Worker (3 years)
• Fundraising
Links
http://Linkedin.com/in/lawanda-smith-66a02027a
Certifications and Licenses
HIP Qualified
June 2022 to Present
Educate first time homebuyers, Veterans, teachers, first responders with different programs that Nevada housing division has to offer,
FHA single family housing programs
May 2022 to Present
Provide prospective clients with detailed information regarding housing programs that FHA has to offer HUD
June 2022 to Present
Educating individuals on becoming homeowners, counseling individuals when it comes rentals, credit, evictions, life skills
Real Estate License
March 2022 to March 2023
Additional Information
• Para Professional within grades Kindergarten through Fifth Grade from Academics to outdoor activities. Mentoring, training and teaching activities
Contact this candidate