Jerryon Rider

Location: Portland, Oregon

Email: ad3d1m@r.postjobfree.com

Summary

Asher College graduate with an Associate of Applied Science in Computer and Network Technology. Skilled in building, installing, upgrading, troubleshooting, configuring, maintaining, and repairing computer hardware, software, and networks in Windows environments. Adept at explaining technical concepts to individuals at all levels with patience and tact, complemented by years of customer service experience.

Technical Skills

- Proficient in identifying and troubleshooting components of motherboards, processors, memory, storage devices, power supplies, display devices, adapter cards, ports, and cables.

- Experienced in installing, configuring, and optimizing PC components.

- Knowledgeable in identifying tools and diagnostics for PC components.

- Skilled in performing preventative maintenance on PCs and utilizing diagnostic resources.

- Competent in optimizing, installing, and upgrading Windows 7/8/10, Windows XP, Vista, and Windows Server 2008.

- Capable of installing, configuring, troubleshooting, and upgrading printers and scanners.

- Proficient in setting up, configuring, and troubleshooting networks, networking tools, and diagnostics, with a focus on preventative network maintenance.

- Skilled PC Technician: capable of troubleshooting hardware, software, repairing components, and managing applications.

- Familiar with antivirus software such as Norton's, McAfee, AVG, Panda, Viper, Symantec Ghost, and Virtual PC, along with configuring virus/malware software with updates.

- During my internship at TJ Computer Enterprises, I successfully repaired over a hundred laptops by upgrading hard drives, products, screens, and performing basic operating system upgrades to the latest versions. I also replaced batteries and keyboards.

- Familiar with programming languages such as Java, Python, and other OS. (Windows 98-Current Year, Linux.)

Education

Asher College, Addison, TX

Associates Degree in Applied Science in Computer and Network Technology, March 2019

- CompTIA A+

- Coursework: PC Support Level 1 & 2, Networking, Windows OS, Network and Operational Security, VMWare, Microsoft Office Essentials, Business Math

Professional Experience

PC Technician Internship, TJ Computer Enterprises & Technology, Dallas, TX

04/22/2019 - 06/02/2019

- gained valuable experience in hardware and software repairs and upgrades.

Security Guard, Six Flags Over Texas, Arlington, TX

06/20/2018 – 01/08/2019

- Managed screening, people, emergency reporting, access control, and perimeter security.

Cashier, Target, Grand Prairie, TX

10/22/2016 - 03/05/2017

- Developed strong customer service skills and handled transactions efficiently.

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