Customer Service Medical Assistant

Michelle A. Moon

Phone: 858-***-****

E-mail: *******.*@*******.***

STRENGTHS

• Over 25 years working in the medical field, both human or animal, including Oncology/Hematology, Internal Medicine, and NICU.

• Strong communication skills

• Experience with NextGen EHR

• Enjoy contributing to a positive team

EXPERIENCE

Viva Gyn!

Medical Assistant, July 2022 – Present

Room patients, take vital signs, gather medical history, assist and set up for procedures, sterilize equipment, return patient phone calls, refill medications, order labs and diagnostic procedures.

Tumalo Animal Hospital

Office Assistant, September 2021 – July 2022

ScheduleD appointments and surgeries for 4 doctors, refillED medications as needed, assisted staff with blood draws, restraint, bandaging, and vaccinations. P-B Ranch Ranch

Manager, July 2019 – August 2021

Hiring/Firing of employees, management of employees, scheduled appointments needed for the health of the horses, ordered all items for the ranch ex: fuel, shavings, grain etc. Medicated, bandaged, gave injections and wound care as needed. Best Friends Animal Society

Vet. Tech. / Coordinator for the Large Animal Department, June 2016 - May 2017

Communicated and coordinated the transfer and adoption of animals, ordered feed and office supplies. Helped with cleaning pastures and giving tours of the facility. Jinsei Spa

Customer Service Coordinator / LMT, July 2010 - May 2016 Provided massage therapy services. Scheduled appointments, took payments, ensured spa was tidy. Provided excellent customer service, ensuring clients’ experience was positive.

Continued…

Michelle Moon Resume

Page 2

UCDAVIS

RVT for Primate Research Center, June 2008 - December 2008 In charge of medicating, observing, and providing emergency treatment to primates. Prep and assisted in surgeries, dentals, and exams. Humane Society of Central Oregon

RVT / Foster Care Coordinator, May 2005 - May 2008 Assisted in daily opening which included setting up medical facility for the day’s procedures. Ordered all supplies, medications, and vaccines. As Foster Care Coordinator, led the recruitment of volunteers and educating them on HSCO foster protocol. Treated and cared for all animals in foster care on a 24/7 basis. San Diego Humane Society and SPCA

Registered Veterinary Technician, August 2000 - May 2005 Prepped and assisted in surgeries and recovery. Performed dentals and extractions, took x-rays, medicated and treated animals as needed. Autoclaved instruments EDUCATION

Sage School of Massage/Licensed Massage Therapist, June 2014 Mesa College/Animal Science Degree, June 2000

Mooresville College / Pre nursing program, 1990

LICENSES

EMT, 2000 / Lapsed

Phlebotomy Certification, 2000 / Lapsed

Registered Veterinary Technician, 2004 / Lapsed

Massage Therapy License, 2012 / Lapsed

REFERENCES

Alyssa Abbey, PA with Viva!Gyn, 208-***-****

Christine Thompson, Office Coordinator with Viva!Gyn, 530-***-**** Katie Knotts, Owner of Jinsei Spa, 541-***-****

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