Andre E. McFarland

*** * ***** ****** *** *B Bronx,NY 10451

917-***-****

ad3cxe@r.postjobfree.com m

Objective

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the company goals.

Summary of Qualifications

●Professional knowledge in Microsoft Word, Excel, PowerPoint Presentation & Outlook.

Experience

Amazing Deliveries- Elizabeth, New Jersey

Dispatcher/ Delivery Driver 11/2018 to 11/2020

Following the best practices for safety, both on the road and while loading or unloading a truck

Communicating with dispatchers, drivers and other team members to make deliveries

Meeting delivery deadlines

Performing basic truck maintenance

Loading and unloading cargo

Obtaining customer signatures when needed

Scheduling and dispatching drivers, vehicles or equipment to appropriate locations according to predetermined schedules

Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel

Using telephones, two-way radios or text messages to contact employees or emergency personnel

Speaking with supervisors or customers to resolve problems, requests for services or equipment

Preparing daily work such as schedules

Overseeing communications within company assigned territories

Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

CVS Pharmacy New York, NY

Shift Supervisor 11/15 to 08/2018

●Assigns tasks to employees.

●Monitors employee work habits and makes sure tasks are completed in a timely fashion.

●Motivates employees and offers incentives for strong work performances

●Welcomes customers in a retail setting.

●Addresses and resolves customer complaints.

●Responds quickly and practically to emergencies, crises, or unexpected problems during the shift.

●Ensures that customers are satisfied and find what they are looking for. ● Restocks merchandise.

●Takes store or warehouse inventory.

●Makes sure daily production and/or sales goals are met.

●Counts out registers at shift’s end if working in a retail setting.

●Ensures that inventory is accounted for.

●Keeps supervisor and upper-level management apprised of daily operations.

●Processes paperwork for HR or upper management as required.

●Trains new employees.

Active Staffing Services New York, NY

Macy's Temp/Packer 11/10 to 04/11

●Greeted customers and ascertain what each customer wants or needs. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

●Recommended, select, and help locate or obtain merchandise based on customer needs and desires.

●Answered questions regarding the store and its merchandise.

●Described merchandise and explain use, operation, and care of merchandise to customers.

●Placed special orders or call other stores to find desired items

●Cleaned shelves, counters, and tables.

●Bagged or package purchases and wrap gifts. ● Helped customers try on or fit merchandise.

UPS

Seasonal Package Handler New York, NY

11/10 to 12/10

●Load packages into trucks in warehouse. Trucks came from satellite locations and drop trailers. We unload those trucks and then reload them so they can then be delivered to the appropriate address.

Little Caesars Bronx, NY

Food Prep/Cashier 09/07 to 11/07

●Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting customers and acknowledging every customer need and maintaining product knowledge.

●Accurately and efficiently ring on registers and accurately maintain all cash disbursements

●Resolved customers problems with the manager.

●Maintain orderly appearance of register area and supplies. ● Complete all assigned tasks received from management.

Education

New Rochelle High School New Rochelle, NY

09/09 to 06/10

High School Diploma

Contact this candidate