Quang Tran

Infrastructure Engineer @ Capgemini System Engineer

206-***-**** ad3cpb@r.postjobfree.com

Dedicated IT professional with a passion for Windows System Administration and Server Management. Demonstrates strong troubleshooting and problem-solving skills, proficient in managing diverse IT systems, including Windows servers and infrastructure. Experienced in Active Directory, DNS, and LAN troubleshooting. Excellent communication and collaboration abilities contribute to effective teamwork and exceptional IT support. Enthusiastic about continually refining skills in traditional Windows environments to provide optimal system performance.

KEY SKILLS

IT Systems Management Active Directory DNS LAN Troubleshooting Microsoft Azure Cloud Computing Azure Architecture Cloud Technologies IT Infrastructure IT Operations IT Support VMware vSphere ESXi vCenter Virtualization High Availability (HA) Fault Tolerance (FT) Windows Hyper-V Hyper-V Manager Hyper-V Networking Hyper-V Security

PROFESSIONAL EXPERIENCE

Leidos / Leidos Cyber / Capgemini (Microsoft Vendor) Infrastructure Engineer May 2017-Jul 2023

Supported Microsoft's Hybrid Azure GovCloud, overseeing seamless integration and optimal functionality for servers and clients.

Orchestrated server image deployment, utilizing Windows Deployment Services (WDS) for bare-metal, implementing a streamlined workflow for Hyper-V VMs, and leveraging the Azure portal for cloud VMs, ensuring seamless integration and optimal functionality.

Executed comprehensive network maintenance and system upgrades for multiple servers, including service packs, patches, hot fixes, and security configurations.

Acquired proficiency in VMware vSphere, ESXi, and vCenter, showcasing enterprise-scale experience in effective virtualization management.

Demonstrated knowledge of broader infrastructure components, including TCP/IP, Active Directory, DNS, contributing to a holistic understanding of the IT environment.

Skillfully orchestrated the deployment and management of Hyper-V server hosts and virtual machines, playing a pivotal role in fortifying the virtualization infrastructure.

Managed users and applications using Azure Active Directory, ensuring precise access levels and maintaining a secure environment.

Executed Active Directory clean-up initiatives to enhance security and efficiency.

Participated in Active Directory migration projects, collaborating on the migration of users, groups, computers, servers, and applications.

Utilized advanced monitoring tools proactively to ensure environment health and availability, mitigating potential issues.

Actively participated in a 24/7 on-call rotation, providing continuous support and ensuring critical system reliability.

Maintained an active Security Clearance with strict adherence to confidentiality and security protocols.

Tata Consultancy Services Limited (Microsoft Vendor) Hardware System Engineer Nov 2015-May 2017

Managed user accounts and provided end-user support for software, hardware, and networking issues.

Conducted server repairs, maintenance, and virtual machine management.

Utilized HP diagnostic tools and Dell tools, including Support Live Image (SLI) and Dell's online diagnostic test, for comprehensive server testing, maintenance, and troubleshooting.

Supervised system performance, conducted regular maintenance, and addressed any performance bottlenecks.

Administered technical support to end-users, diagnosing and resolving virtualization-related issues.

Demonstrated expertise in Active Directory, DNS, LAN troubleshooting, and server equipment installation/configuration.

Atos, Inc (Microsoft Vendor) Hardware System Engineer Nov 2009-Oct 2015

Supported end-users with software, hardware, and networking troubleshooting.

Performed server repairs, maintenance, and virtual machine management.

Utilized HP diagnostic tools and Dell tools for comprehensive server testing, maintenance, and troubleshooting.

Oversaw system performance, performed routine maintenance, and tackled any performance limitations.

Offered technical assistance to end-users, identified and solved virtualization-related problems.

Demonstrated proficiency in Active Directory, DNS, LAN troubleshooting, server equipment installation, and multi-platform racking and server cabling.

EDUCATION CERTIFICATIONS

Computer Networking Certificate Renton Technical College

MCP – Microsoft Certified Professional Microsoft

MCSA – Microsoft Certified System Administrator Microsoft

MCSE – Microsoft Certified System Expert Microsoft

Security+ CompTIAServer+ CompTIA

Microsoft Azure Cloud Administrator Microsoft

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