Ali Hussein Alkaheli

**** ******* **. *****, **. 94572

510-***-**** ad3cmp@r.postjobfree.com

www.linkedin.com/in/ali-alkaheli-78a160267

Education:

• High School Graduated: Yemen Modern School Year:1997-2000

• University Graduated: Applied & Social Sciences,

Computer programing, Republic of Yemen Year: 2000-2004

Work Experience:

Field Nation

733 Marquette Ave Ste 800 Minneapolis, MN, US, 55402

Phone (612)299- 1247 From: 12/31/2019 - Present

• Support decommission and reconnects of desk moves

• Support for users for all IT needs for to desk setups

• Ship, receive, and recycle IT hardware

• Update, assign, and decommission asset information within ServiceNow

• Provide desktop\laptop support services (Windows and Mac)

• Provide conference Room support (Google and Crestron)

• Provide account management (passwords, access, and account info)

Ovation

1000 W Sierra point Pkwy. Brisbane, CA. 94005 Supervisor: Paolo Foglia Phone # 438-***-**** From: 06/1/2022, till 12/27/ 2022

• IT support

• Building workstations, setting new accounts for new users.

• Imaging laptops

• Wiping desktop hardware

• Repairing and installing hardware, software, printers, scanners, AP, and any necessary equipment.

• Testing new technology and Setting up conference rooms

• Help with IDF Room like tracing and building with cable management

• working with software like (ServiceNow, Azure)

Zesty

277 Carolina St. San Francisco, CA. 94107

Phone:800-***-***** Supervisor: Bianca Knisley From: 06/28th/2015 - 05/10/2020

Facility Specialist

• Overseeing operations around the building including inventory tasks

• Building working stations

• Preparing required tasks for conference rooms

• Conducting computers repairs

• Troubleshooting office electronics

• Installing and Connecting surveillance systems

• Customer service

• Finding ways to retain or retrieve customers

• Promoting sales promotions to gain new customers depending on the required situation

• Answering and directing customer concerns online and through the phone

• Calling at least 50 new customer a day and creating a daily report

Reference:

Hassan Al-Mawry 925-***-**** Paolo Foglia 438-***-****

Contact this candidate