< Major resume update
Raimondo Saracino ral.gabu12@gmailcom 650-***-****
Summary —_Wellspoken trilingual sommelier, four operator and guide trained by
expers in Switzerland, italy, San Francisco, ond Nope, Natural
communica and service oriented. Out of the box solution
attitude, team player, management and company goal oriented.
sal
Skills + Mutiinguat:taian, English, + Exceptional Customer Service
French, ond Spanish «+ Wine enthusiast
« Service otiented + SoltMotivated
* Team Player
Experience —_V. Satfui,St.Helena, CA
May 2021 - Oct 2023. Wine Consuitant ~ Created c superior wine experience by advising guests
con wine choices and serving wilh accuracy and tai
40n2017—May 2020 sausalto Tours, Sausalito, CA
Pariner Operator — Handled travel arrangements for groups, couples,
‘executives and special needs clients. Tours included cyciing across the
Golden Gate Bridge fo the Marin Headlands, Houseboats,
Woods.
Mar2014~April2015 Castello di Amorosa, Calistoga, CA
Wine Sales Associate - Educated customers on product and service
offerings. Raimondo Saracino
SeeUSA Tours, San Francisco, CA
Tour Guide/Soles Agent - Created tour programs with @ focus on
providing posilive quest experiences. Delivered information through
arratives throughout the area, relying historical and lesser-known stories
of interest
Mar 2006 ~ Feb 2014
‘Apml2000—Jun€ 2003. -ayerelo Restaurant, San Francisco, CA
Captain Waiter - Maintained knowledge of menu items to assist quests
with menu selection. Increased beverage sales with food ond wine
airing suggestions to suit unique customer preferences.
Education and Hotel services Degree: Hotel, Motel, and Restaurant Management
Training InsttutoAlberghiero, May 1991 Stresa, Italy