EMPLOYMENT HISTORY
Customer service representative, Teleperformance, Work from home
• Provided excellent customer service skills to ensure customer satisfaction
• Received the Generosity award for going above and beyond in assisting customers
• Demonstrated strong listening skills to understand and address customer inquiries Implement strategies to improve customer satisfaction and retention rates FEB, 2021 - MAR, 2022
Customer service representative, Sipchem, Work from home
• Customer service representative at Sipchem
• Handled customer inquiries and provided assistance
• Resolved customer complaints and escalated issues when necessary
• Maintained knowledge of company products and services
• Assisted with order processing and tracking
• Collaborated with team members to ensure customer satisfaction Develop and maintain relationships with key customers to ensure customer satisfaction and loyalty. JAN, 2020 - FEB, 2022
Representative, Ubreakifix
• Worked as a Customer Service Representative at Ubreakifix
• Responsible for providing excellent customer service
• Assisted customers with inquiries and concerns
• Handled customer transactions
• Maintained a positive and professional demeanor
• Collaborated with team members to ensure customer satisfaction Implement creative strategies to attract and retain customers, such as organizing community events and partnering with local businesses
MAY, 2020 - JUL, 2021
Customer service representative, Vxi global, Work from home
• Provided excellent customer service to clients at Vxi global as a Customer Service Representative in the Customer Service Rep market.
• Customer always come first.
• Customer is the main focus.
EDUCATION
JAN, 2022 - AUG, 2022
High school diploma, The net, New Orleans
Graduated with honors honor roll k-12 grade grade Straight A student advance in all subjects Won the generosity award my 12 grade year of school. SKILLS
Communication Problem-solving
Teamwork Adaptability
3024 Anita a Ave, Baton Rouge, United
States, 70805
ad3cjv@r.postjobfree.com
IVORY BALLARD
CUSTOMER SERVICE REPRESENTATIVE
PROFESSIONAL SUMMARY
Customer service representative with 3 years of experience providing excellent customer service. Adaptable and attentive to details, ensuring customer satisfaction and building positive relationships with customers. Result-oriented, consistently meeting or exceeding performance targets. A good communicator, able to adapt to different situations and provide effective solutions. Dedicated to delivering exceptional customer service and contributing to the success of the company.
SKILLS
Attention to detail Conflict resolution
Time management Customer service skills
COURSES
JAN, 2022 - AUG, 2022
High school diploma at The net high school
HOBBIES
I love to read books and watch movies and sometimes sing songs. REFERENCES
Terri Holliday
MOTHER N LAW
ad3cjv@r.postjobfree.com
Harveyelle banks
POISON IVY LASHES LLC
ad3cjv@r.postjobfree.com