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Customer Service Representative

Location:
Augusta, GA
Salary:
18.00
Posted:
February 03, 2024

Contact this candidate

Resume:

LASHARN GREENE

Carrier for FedEx

Augusta, GA ***01

ad3cje@r.postjobfree.com

+1-803-***-****

The opportunity to join a growing organization that has a need for a strong leader and one who is willing to perform at the best of her of ability.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Material handler

FedEx - Augusta, GA

April 2019 to November 2023

Handling packages, sorting packages and loading and unloading trucks and planes, inspecting packages for damage and maintaining a safe environment now a carrier for them since June of 2019, heavy lifting Customer Service Representative

Teleperformance - Augusta, GA

December 2021 to July 2022

Customer service rep for Kaiser medical insurance

Helping customers open new accounts

Helping with questions on existing accounts

Payments and upgrading

Adding family members

Also answering questions for technical support

Contract ended

Retail Merchandiser

Premium Retail Services - Columbia, SC

February 2018 to May 2019

Working three different Walmart taking different assignments doing planograms checking prices markdowns promotions also doing free. Working Sam's clubs also building and taking down display, setting product to planograms. Stocking and customer service also training and managing team players for different assignments

Manager

Circle K - Columbia, SC

November 2010 to September 2017

• Organize all store operations and allocate responsibilities to personnel, Supervise and guide staff towards maximum performance

• Prepare and control the store's budget aiming for minimum expenditure and efficiency, Monitor stock levels and purchases and ensure they stay within budget

• Deal with complaints from customers to maintain the store's reputation, Inspect the areas in the store and resolve any issues that might arise

• Plan and oversee in-store promotional events or displays, Keep abreast of market trends to determine the need for improvements in the store

• Analyze sales and revenue reports and make forecasts, Ensure the store fulfils all legal health and safety guidelines

Manager

Hot Spot Convenience Store - Columbia, SC

March 2008 to August 2010

• Organize all store operations and delegated responsibilities to personnel, Supervise and guide staff.

• Monitor stock levels and maintained cash control. Analyze sales and revenue reports and make forecasts.

• Conducted meeting and events for employees, Setup promotional and marketing material for vendors.

• Provided training and conducted orientation for employees. Sales Associate / Cashier

Wal-Mart - Newark, NJ

February 2002 to September 2008

• Maintained high level of customer service through excellent sales service

• Assessing customers needs and providing assistance and information on product features

• Welcoming customers to the store and answering their queries

• Maintain inventory in all areas assigned, conducted inventory and audit procedures. Education

High school or equivalent

Spring Valley High School Columbia - Columbia, SC

1994 to 1998

Skills

• ACCOUNTING (8 years)

• EXCEL (10+ years)

• MICROSOFT WORD (10+ years)

• WORD (Less than 1 year)

• Planogram

• Planograms

• Greeting

• Customer Service

• CSR

• Call Center

• Customer Care

• Microsoft Excel

• Sales Experience

• Negotiation

• Materials Handling

• 10 Key Data Entry

• Pallet Jack

• Merchandising

• Freight Experience

• Shipping & receiving

• Heavy lifting

• Store management

• Reach truck

• Sales

• Sales support

• iOS

• Warehouse experience

• Logistics

• Analysis skills

• Van driver

• Typing

• Human resources

• Leadership

• Communication skills

• Retail management

Languages

• English - Expert

Certifications and Licenses

driver's license

Defensive driving

August 2019 to Present

Assessments

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

January 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Sales skills — Proficient

December 2021

Influencing and negotiating with customers

Full results: Proficient

Work motivation — Proficient

December 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills:

Computers, fax, Copier.

Excel, Microsoft Word, Accounting

10 key, Date Entry

Management, supervisory



Contact this candidate