Raymond Brown

Quality Assurance Tester ad3ci4@r.postjobfree.com Linkedin Github

SUMMARY

Experienced QA Tester adept in agile methodologies, I specialize in coordinating with both on-shore and offshore teams for software quality assurance. My expertise includes analyzing requirements, developing, and reviewing test cases, and engaging effectively in sprint planning and UAT environments, ensuring successful project execution and communication.

CERTIFICATIONS

Microsoft Certified: Azure Fundamentals (AZ-900)

CourseCareers Practical Help Desk Professional (PHDP)

Certification of Digital Design

EDUCATION

Information Technology Course, CourseCareers

Certificate of Digital Design: The Art Institute, 2005

EXPERIENCE

QA Analyst Tezii & CO 2023 – Present

Analyzed requirements, developed, and approved test cases in Zephyr; contributed actively to QA and UAT environments.

Trained in Agile methodologies using Jira, Zephyr, and Confluence; participated in daily standups, sprint planning, and backlog management.

Efficiently retested and managed UAT defects; maintained close collaboration with the development team for seamless deployment.

Established strong communication channels with onshore and offshore teams, contributing to cohesive team efforts and ensuring alignment during key Scrum meetings and company handoffs.

Media Manager, IT Support Altmeyer Funeral Homes 2015 – Present

Delivered on-site IT support, effectively managing help desk operations using Chrome remote desktop for efficient remote assistance. This resulted in reducing third-party IT service calls by 80%.

Streamlined the onboarding process for new employees, overseeing the setup of email addresses, logins, and software training to ensure seamless integration into the organization, reducing the acclimation time of new employees by 50%.

Crafted customized memorial packages for the families we served, demonstrating a compassionate approach to graphic design.

Co-founder, Project Manager Myfutprint Entertainment, LLC 2013 – Present

Contributed strategic guidance consistently lead cross-functional teams to achieve our company's key objectives while resulting in a remarkable 30% decrease in production time for our projects.

I actively ensure Quality Assurance for both our mobile app and web app through weekly smoke testing.

Diligently identify and document defects as part of the standard testing process, contributing to a remarkable 70% increase in uptime for both our web and mobile apps.

SKILLS AND TECHNOLOGIES

Jira, Zephyr, Confluence, Python, SQL, Automated testing, Manual testing, Software Development Test Cycle (STLC), Help Desk, Agile, API, Scrum, Project Management, Azure, UAT Environments, User Acceptance Testing (UTA), Test Design, Test Execution, Defect Life Cycle, Software Development Life Cycle (SDLC), Regression Testing, Smoke Testing

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