Antoinette ‘Toni’ Samples

***** ** ****** **** *** Adrian, MO 64720

Cell: 816-***-****

Email: ad3cha@r.postjobfree.com

Professional Summary: Dedicated to the advancement and success of all forms in the workplace, with a drive and commitment to the level of quality and reliability. Skills:

● Exceptional communication skills

● Commuter proficiency

● MS Windows proficient

● Proficient in cash management

● Credit card processing

● Multi-tasking ability

● Problem-solving

● coaching and mentoring

● stress tolerance

● Adaptability

● Good telephone etiquette

● Ledger and balance sheet competency

● Dedicated team player

● Customer service orientation

● Planning and organizational skills

● Attention to detail

● Data management

Work Experience

Bruno Bail Bonds January 2006-Present

Bail Bonds Agent, Kansas City, MO

● Visiting and interviewing suspects lodged in the jail and getting information on bail requirements

● Liaising with police officers, court clerks, and investigation agencies and collecting information on suspects

● Assessing the defendant's qualifications for bond and taking decision on bailing him out

● Assessing client's ability to pay fee and honor court's summons

● Collecting fees from defendants and processing paperwork

● Ensuring client's appear for court hearings, and hunting for those who don't Stay at home Mother 2000-2006

Family Restaurant 1998-2000

Manager, Pleasant Hill, MO

● Responsible for managing all operations of restaurant

● monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability

● generate and present complete and accurate business reports and forecasts

● hire, train, supervise and evaluate a diverse staff base of 15 individuals

● Schedule staff and coordinate workloads

● plan menus and promotions

● ensure food and beverage quality, presentation and sanitation to meet exacting standards

● engage in delivering superior customer service via floor presence

● manage inventory and purchasing

Helping Hands of Kansas City Missouri 1996-1998

Community Outreach Coordinator

● Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities.

● Schedule regular outreach exhibitions in the community and provide feedback on community responsibility.

● Conduct educational workshops on various topics that will assist our clients to establish self -sufficiency

● Develop partnerships to assist in the implementation of support groups.

● Assist in the preparation of an annual budget for community outreach activities.

● Assist Executive Director to nurture new and old relationships with collaborative partners.

● Effectively recruit and screen volunteers.

Education

● Missouri Valley College, Marshall MO

o Bachelor of Science Degree, May 1995

o Major: Humans Service Agency Management and Recreational Administration o Dual major: Elementary Education

● Pittsburg State University, Pittsburg KS

o Fall of 1993

o Major: Elementary Education

● Fort Scott Community College, Fort Scott KS

o Fall 1991

o Major: Elementary Education

Career Related Experience

● Coached Volleyball, Adrian, MO

● Substitute Teaching Teacher, Adrian, MO

● Student Teaching in Fontana, KS

● Missouri Valley Rodeo Team Assistant Coach

● Internship with South Kansas City Missouri YMCA- Responsibilities:

Develop, organize, deliver and administer sports leagues, tournaments, recreation programs, activities and awards for assigned branch

Plan, organize, schedule, and direct all games, facilities, officials, and scorekeepers for YMCA sports and activities for assigned branch

Actively research new sports programs and activities targeted toward youth and adults

Recruit, hire on-board, train, develop and supervise sport team members

Ensure a high level of customer service for all program participants

Prepare and manage the program budget to ensure revenue and program service goals are achieved

Serve as a member of the branch management team performing specific duties which support the overall success of branch operations

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