LORILYN M. HOUSE

587-***-**** ad3cft@r.postjobfree.com

QUALIFICATION PROFILE

** ***** ******** **********, ** both armed and unarmed settings.

Organized, and punctual.

Able to work under stress and high pressure, multi-task and meet deadlines.

Presents a friendly, positive and professional attitude.

Self-motivated, team player.

Safety conscious.

Skills

Conflict Mediation

Employee Database Management

Supply Ordering

Administrative Management Abilities

Risk Management

Training Management

Logistics Coordination

Operations Management

Staff Supervision

Logistics Expertise

Team Training

Management

Task Delegation

Technology

PROFESSIONAL BACKGROUND

Perativ 2023-present

Operations tech

Primarily responsible for over 100 ATM terminals across Canada. Dispatching techs, and troubleshooting remote problems. Performed installations and removal of machines. Worked after hours call and troubleshooting support for ATM service. Provided training for new technicians, and phone support.

Bitcoin Well (2021-2023)

Operations Coordinator

Primarily responsible for over 100 ATM terminals across Canada. Dispatching techs, and troubleshooting remote problems. Performed installations and removal of machines. Worked after hours call and troubleshooting support for ATM service. Provided training for new technicians, and phone support.

●Demonstrated safe driving practices with various company vehicles including large trucks.

●Utilized Apple computers to update / troubleshoot Bitcoin ATM’s, and ensure transactions were legitimate.

●Dispatched technicians across the country to install, remove and troubleshoot ATM’s.

●Maintained a high level of professionalism when dealing with clients and the public.

Security Group (2017-2021)

Armed Guard

Responsible for the protection, transport and security of client liabilities in Edmonton and outlying towns. Worked on after hours call and troubleshooting support for ATM service, as well as held supervisory roles when needed. Provided training for new recruits, and was fully trained in all three major positions; Driver, Messenger, and Guard.

●Demonstrated safe driving practices with various company vehicles including large trucks.

●Filed paperwork to do with transfers and kept a very high level of awareness during vault transactions.

●Troubleshot ATM’s after hours to ensure problems were quickly resolved for customer satisfaction.

●Maintained a high level of professionalism when dealing with clients and the public.

●Troubleshot problems with side arms and ensured they were properly cleaned and maintained.

●Followed strict safety regulations, and demonstrated proper gun control at all times.

●Set staff schedules and ensured payroll was accurate and on time.

●Ensured strict checks and balances were followed in counting money and parcels.

●Supervised vaulting operations inside a secure facility to ensure protection of client liabilities.

Century Casino (2015-2017)

Security Supervisor

Supervise the security at the Century Casino. Control access to the casino, and ensure all visitors are in possession of valid ID. Maintain a high level of professionalism while dealing with sometimes unruly patrons. Scheduling staff for different shift rotations and ensuring compliance of the casino rules and regulations.

●Responsible for the safety and security of employees and visitors at the Century Casino.

●Fully versed with AGLC rules and regulations.

●Ensure the casino patrons are following the posted rules and guidelines.

●Ensure the security and safety of the hot boxes and tito ticket machines during pulls.

●Maintained alertness on shift even after being on duty for 12hrs.

●Coordinate and supervise a security team.

G4S Secure Solutions (2012-2015)

Security Trainer

Supervised and trained new employees at the Kearl Oil Sands near Fort Makay. Controlled access to the site making sure all visitors and employees were in possession of the proper PPE. Through the use of radar equipment ensured strict speed regulations were followed. Maintained a high level of professionalism while conducting vehicle searches for drugs and other contraband. Skilled in the use of a sniffer dog to aid in vehicle searches. Conducted orientations and toolbox meetings. Championed efforts to ensure all visitors were instructed in safe work procedures.

MacCon Inc. Security (2010-2013)

Security Officer

Maintained a safe environment for large groups of people at various indoor and outdoor events. Providing security pat downs at main gates, to maintaining a visible presence to ensure the public was safe and would remain safe should an incident arise.

TENARIS Prudential Steel (2010 – 2012)

Security and Medical Officer

Supervised and trained employees in daily job activities. Maintained responsibility for visitor access to the plant. Scaled trucks entering and leaving and ensured pipe lading was secured to strict standards. Resolved emergent medical issues as they arose. Made sure safe work practices were being followed in the plant at all times.

Brinks Armored Car Service (2006 – 2010)

Armed Vehicle Guard / Supervisor

Responsible for the protection, transport and security of client liabilities in Red Deer and outlying towns. Worked on after hours call and troubleshooting support for ATM service, as well as held supervisory roles when needed. Provided training for new recruits, and was fully trained in all three major positions; Driver, Messenger, and Guard.

Securitas (2005-2007)

Security Officer and Dispatcher

Duties included all aspects of security for a high profile chemical production site. Completed regular foot patrols to maintain a presence as well as provided orientations and training for new employees. Dispatched emergency services depending on what was required and directed personnel once on site.

EDUCATION AND CERTIFICATIONS

Psychology Diploma (ICS Canada)

Private Investigator Diploma (ICS Canada)

Certificate in Dispatch (Securitas, Red Deer)

Restricted / Non Restricted PAL

Police Science Diploma

REFERENCES AVAILABLE UPON REQUEST

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