Customer Service General Labor
Resume:
CJ Masón Curry
Full Time
Phoenix, AZ *****
********.*****@******.***
• Seeking positions in leadership, general labor and customer service Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Truck Loader
Harbor Freight Tools - Chicago, IL
February 2023 to June 2023
From early February of 2023 to mid June of 2023 I worked the dock floors of Harbor Freight. My main responsibilities consumed me of organizing a team of two or three each day; to load the scheduled trucks. Sometimes i operated alone depending on personal; but as a lead loader i was tasked with helping other trucks finish on time everyday. I safely operated and set up conveyor belts, used electric pallet jacks and manuals. Precisely loading a truck was very important for obvious logistics reasons. It required a lot of physicality and leadership all throughout the night on my behalf, including making sure paperwork matched each truck and those of others. I learned a lot about this company in my short time here; and i look forward to bringing my skill set to my next opportunity. Lumper
Merit Logistics - Batavia, IL
January 2020 to February 2023
Travel Lumper have experience in warehouses ranging from almost everything. Unloading trucks, breaking down pallets for our Aldi, PetSmart clients. Operating tiggers, forklifts and slip machines. Freight Team Associate
Home Depot - Littleton, CO
July 2019 to November 2019
unloading freight trucks, sorting, and stocking merchandise. We were also responsible for up stocking and down stocking products for our customers.
Distribution
ML Matthews Distribution - Oswego, IL
February 2018 to November 2018
We were responsible for tracking and picking orders in a warehouse full of cabinets. The we picked around 5 order some a day for commercial and residential customers, cherry pickers were the main way of bringing down the cabinets. I'm extremely proficient in the use, as well as documenting all and necessary paper work to give a the drivers a clear count of what was in each order. This job wasn't physically demanding, and kept us on our feet the entire day. Medical Transportation Driver
Elite Ambulance Service - Naperville, IL
October 2016 to February 2018
Was in school to become a licensed Emergency Medical Technician, I was a part time Medical Transportation Driver. My daily task were picking up various patients from either a nursing rehabilitation center, or nearby hospital; and transporting them to any said location given by dispatch via pager or radio. I load patients in my van using a rear loader, and use four strategically placed straps to ensure safety. This was an entry level position for myself to work on emergency vehicles in the near future. Motor Mechanic Technician
UNITED STATES MARINE CORPS
October 2014 to July 2016
Graduated basic training on January 23rd, 2014, during which time I received intensive training in team building, as well as basic skills in leadership roles and critical thinking in fast paced, high intensity situations and environments.
• Due to my prior education I was contracted a pay grade ahead of most entry level personnel.
• During basic training and for the duration of training at the School of Infantry I achieved and maintained leadership roles within my work sections. During this time, my responsibilities included managing and accounting for 65 personnel. Monitoring performance in order to address weaknesses and strengths, to enhance the over all conduct and efficiency of the unit. Montford Landing Rd, Jacksonville, NC 28540 CO Worrier 763-***-**** Customer Service Representative
Xerox - Bollingbrook, IL
September 2015 to March 2016
Responsibilities
Taking in inbound calls from Verizon customers nationwide. Troubleshooting and educating customers on their devices. Responsible for deescalating irate outbound calls received. Transferring our valued customers to the right department. Giving the absolute best customer experience on a consisted basis. Accomplishments
I have an above average 90 percentile success rate on all my customer satisfaction surveys. I have received numerous positive verbatim from our Verizon customers. Skills Used
Exceptional communication skills.
Diligence and patience is a must in being successful in this job. Having enthusiasm and empathy for our customers is a necessity as well. Education
N/A in Emergency Medical Technician
Elite Ambulance - Naperville, IL
November 2016 to Present
Skills
• Microsoft Word, Excel, Power Point, billing sotware symstems (3 years)
• Warehouse Experience
• Freight Experience
• Rear Loader Truck
• Driving
• Driving
• Cold calling
• Leadership
Military Service
Branch: Marine Corps
Service Country: United States
Rank: E-2
Served as a Motor Technician, held several leadership roles that sometimes required me to control over 70 Marines at once. I was recognized and formally accredited for my work done in school of infantry as well.
Awards
Joingin in time of war badge.
March 2015
I received a badge for signing up for military service during times of war, presented and pinned on by my Staff Sergent at the time.
Certifications and Licenses
driver's license
Groups
Animal Humane Society
January 2016 to Present
I am a part time volunteer at my local humane society. I absolutely enjoy this work, and giving back to a cause that goes unnoticed more times than not by larger organizations and charities; drive me to continue serving here.
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