Dear Atlanta Countenance Club,
I am very interested in your Bottle Girls position! As my resume shows, I am a recent high school graduate from Riverdale High School with customer service and retail sales experience. I also have some college education and a willing personality! I know that I can perform very well in this position.
I originally learned about this position after searching and seeing this position open online and was advised to apply online. After reviewing the needs of this position, I am even more confident that I would be great for this position.
I have experience ensuring that customers are the priority and that they have a positive experience. I also have experience tending to the customer’s needs. I have experience in keeping the environment clean and handling products including inventory, restocking, handling deposits (money), leadership, and experience with loading and unloading truck. I understand the needs of this position and am eager for an opportunity to showcase my skills and abilities. I am known to be a pleasant and hard working person.
I am excited about this position, and would like to learn more about this opportunity! Thank you for your time and consideration. I really hope to have the opportunity to interview and discuss this position in person.
Warms regards,
Hawwah Smith
Hawwah “Ahlayah” Smith
***********@*****.***
Hawwah “Ahlayah” Smith
8571 Thomas Lane
Riverdale, GA 30274 US
Mobile: 404-***-**** Alt: 770-***-****
Email: ***********@*****.***
Reliable recent high school graduate and college student with excellent problem-solving skills, communication skills, and willingness to assist with friendly demeanor.
EDUCATION:
Recent Graduate - Riverdale High School
160 Roberts Drive, Riverdale, GA 30274
Class of 2016
College Student- Southern Crescent & Atlanta Technical College
501 Varsity Rd, Griffin, GA 30223
1560 Metropolitan Pkwy SW, Atlanta, GA 30310
(Still attending college (5 to 6 years college student))
Major: Healthcare Management
EMPLOYMENT HISTORY:
Sales Associate
06/2015 – 03/2019
Employer: Edenic Welcome Center
889 Ralph David Abernathy Blvd
Atlanta, GA 30310
Salary: $8.00 USD per Hour
Reason for Leaving: graduated high school and starting Technical college in a different city
Hours per week: 20 to 30
Manager: Bruce Smith 678-***-****)
Sales associate for a beauty & home decoration products African imports retail business
Stays present on the sales floor to provide great customer service and to monitor the store.
Greets and approaches customers to initiate conversations to promote sales and a positive experience.
Explains the benefits of products, answers product questions, and makes product recommendations.
Assists customers with sampling products, trying on items, and complete purchases through cash/credit cards.
Replenishes products to ensure tables stocked (inventories items for reordering).
Keeps store clean including sweeping in and outside the store, wiping display cases, organizing the storage closet, etc.
Provides store policy information such as return/ refund rules, store hours, and product shipments and availability.
Records customer’s contact information for future sales.
Sales Associate
06/2019 – 07/2021
Employer: CVS Pharmacy
581 Flint River Road
Riverdale, GA 30274
Start Off Salary: $11
Hours per week: 15 to 20
Operational Supervisor
(Changed Job title in 2021)
07/2021 – 04/2022
Salary: $14.50
Reasons for leaving: Changed school schedule to full-time, but eventually school didn’t work out. So I am now looking for work again.
Hours per week: 20 to 30
Manager: Corporate (1-800-***-****) Human Resources (1-888-***-****)
Managed employee shifts
Created work schedule for each week
Supervised on-duty employees
Established Priorities, like assigning employees to work register
Stock shelves
Clean the aisles
Oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees.
Handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.
Responsible for working with and assisting customers on a day-to-day basis by generally handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products.
Work to promote a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable and aisles are properly stocked.
Order and reorder merchandise, manage product inventories, and oversee daily sales reports and procedures.
Generally oversee or manage all cash and security functions, including store safes, store keys and registers.
Responsible for opening and closing the store. In general, shift supervisors must also create, manage or oversee merchandising opportunities and community involvement activities.
Pharmacy Experience
Sales Associate
12/22 – 05/23
Employer: CVS Pharmacy
22 Upper Riverdale Road
Riverdale, GA 30274
Salary: $15
Hours per week: 20 to 40
Stock shelves
Clean the aisles
Handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.
Responsible for working with and assisting customers on a day-to-day basis by generally handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products.
Work to promote a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable and aisles are properly stocked.
Order and reorder merchandise, manage product inventories, and oversee daily sales reports and procedures.
Shift Supervisor
(Changed Job Title)
(05/23 – 11/23)
Salary: $16
Hours per week: 20 to 40
Manager: Anthony Nixon 313-***-****)
Managed employee shifts
Created work schedule for each week
Supervised on-duty employees
Established Priorities, like assigning employees to work register
Stock shelves
Clean the aisles
Oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees.
Handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.
Responsible for working with and assisting customers on a day-to-day basis by generally handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products.
Work to promote a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable and aisles are properly stocked.
Order and reorder merchandise, manage product inventories, and oversee daily sales reports and procedures.
Generally oversee or manage all cash and security functions, including store safes, store keys and registers.
Responsible for opening and closing the store. In general, shift supervisors must also create, manage or oversee merchandising opportunities and community involvement activities.
Pharmacy experience
Sales Associate
(12/18 – currently working)
Employer: Sassy
828 Oak St SW, Atlanta, GA 30310
Salary: $16
Hours per week: 30 to 40
Manager: Don 404-***-****)
Stock shelves
Clean the aisles
Oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees.
Handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.
Responsible for working with and assisting customers on a day-to-day basis by generally handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products.
Work to promote a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable and aisles are properly stocked.
Generally oversee or manage all cash and security functions, including store safes, store keys and registers.
Responsible for opening and closing the store. In general, shift supervisors must also create, manage or oversee merchandising opportunities and community involvement activities.
REFERENCES:
Name
Employer
Title
Phone
Bruce Smith
Edenic Welcome Center
Manager
********@*****.***
Jo Ann Berry
Real Service Solutions, LLC
Manager
*************@*****.***
Jennifer Ulysse
NYC Langone
CNA Supervisor
*************@*****.***