CSR or Data Entry
Resume:
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************@*****.***
Kelly Watson
Professional Summary
• Seeking a position that creates an opportunity for professional and rewarding challenges with an environment to further my professional skills in a dynamic and stable workplace.
• To obtain a position in which I can contribute to the development of the organization with my extensive management, retail, and customer relations experience
• Looking to build a long-term career in a position that will allow an opportunity for professional growth.
• Result driven in the efficient performance of any role given Professional Experience
10/2023-Present
Miiller’s Meat Market
Llano, TX
Prep/Cook - Kitchen
• Work in the front retail kitchen preparing and cooking all needed daily items for the fresh retail department, the fresh meat/butcher department, online & phone sales, and premade meals department.
o I make items such as their stuffed jalapenos and poppers, stuffed mushrooms, soups, salads, sandwiches, dips, and full ready to cook meals.
• Maintain clean and safe kitchen and work area per the state health mandates for Texas. 7/2022-10/2023
Chap’s 29 Burgers BBQ & More
Llano, TX
Kitchen Manager/Waitress/Cashier
• Opening/closing restaurant & kitchen duties
• Set up kitchen for lunch and dinner
• Prepare all items needed throughout the day
• Check inventory and order as needed
• Maintain clean and safe kitchen per state health mandates 8/2021-5/2022
Dairy Queen
Mason, TX
Cook/Food Prep/Cashier
• Opening front restaurant & kitchen duties
• Unlock doors, turn on lights, check cashier drawers.
• Turn on all ice cream machines, soda machines, grills, fryers, hot, cold, and steam tables, and bread toasting machine.
• Fill all restaurant sections as needed for the day including cups, condiments, napkins, hot and cold prep tables, bread holders, line refrigerator and freezers.
• Work kitchen as cook or front of restaurant as cashier/assistant.
• Constant prepping, stocking, cleaning, smiling
• Closing front restaurant & kitchen duties
• Count drawers, complete accounting log book, put daily deposit in safe
• Check kitchen prep for morning is done
• Turn off all equipment
• Monitor dishwashing and restocking of used dishes/utensils
• Monitor stocking of all front and kitchen supplies
• Monitor cleaning of all areas of restaurant
• Follow each area checklist for closing duties and sign off on all.
• Turn off lights and lock doors
9/2019-09/2019
Nyle Maxwell Chrysler Dodge Jeep
Cedar Park, TX
Accessory Sales Manager
• Sold aftermarket accessories, such as steps, spray in liners, bed covers, lifts, wheel upgrades for trucks and any add on for cars/SUVs and much more to customers once they purchased their new or used vehicles.
• Worked with commercial/fleet sales manager to sale service accessories to the 10-50 plus truck per account he was working with.
• Scheduled all installations, made reminder installation calls, met the customer at their appointment, and delivered their completed accessory upgraded vehicle to them.
• I was in charge of making sure that all customers were talk to every time and I created our own separate accessories department what's the knowledge I've had from all the past accessory jobs and working with Don Hewlett and getting that going I was starting to put that into place at this location as well.
6/2019-09/2019 Texas Auto Tops Austin, TX
Outside Sales Manager
• I was responsible for visiting all major car dealership in the greater Austin area. The reason for the travel was because Texas Auto Tops is an aftermarket vehicle upgrade company. Accessory upgrades to vehicles were sold at the dealership leveland included our main accessory, leather, provided by Katzkin. There are only two authorized installers in the area this leather, creating high demand for our company to install.
• Being different from car dealerships, this was an outside contract company who for example, when I sold accessories at the dealership level, we would always use. Conveniently, they would pick up a vehicle from a dealership, or the sold vehicle, install the Katzkin leather or any other accessory upgrade, and return it back to the same dealership. Other accessories Texas Auto Tops sales and installs are electronic vehicular upgrades, rearview cameras, I 360 eagle eye cameras, audio upgrades, gooseneck hitches, as well as GPS systems.
• Once I heard that this company needed a sales manager, I was absolutely ecstatic to work with them because I’d work with them for years and dealerships and they are the best of the best. I worked for them for a while and absolutely enjoyed my job. 4/2018-10/2018 Nyle Maxwell Nissan Austin, TX
Used Car Sales Associate
• Greeted all walk up customers and asked how to help them or if they had appointment. If no appointment, I would go over all their vehicle needs and preferences, financially and personally, and match them with a used vehicle we had in our inventory.
• Once set on vehicle, would go through price process with manager and would “desk” a deal for customer. Would show them their payments per month, if they qualified, and would have them sign off on all paperwork then send them to finance to sign final paperwork.
• Once vehicle paperwork was finalized, I would actively deliver the vehicle to customer and go over any questions about the vehicle that they had.
• Active listening and engaging in positive conversation with ever customer, every time 12/2017-3/2018 Auto Xtras Austin, TX
Aftermarket Accessories Sales
• Sold aftermarket accessories, such as steps, spray in liners, bed covers, lifts, wheel upgrades for trucks and any add on for cars/SUVs and much more to the dealerships on motor mile for customers, once they purchased their new or used vehicles.
• Worked with commercial/fleet sales manager to sale service accessories to the 10-50 plus truck per account he was working with.
• Scheduled all installations, made reminder installation calls, met the customer at their appointment, and delivered their completed accessory upgraded vehicle to them.
• We created our own separate accessories department, warehouse, installation technician team, and started what was a competitive one stop accessory shop for the whole community at rates everyone could afford.
5/2017-11/2017 Don Hewlett Chevrolet Buick Georgetown, TX Accessories Sales
• Sold GM and aftermarket accessories, such as steps, spray in liners, bed covers, lifts, wheel upgrades for trucks and any add on for cars/SUVs and much more to customers once they purchased their new or used vehicles.
• Worked with commercial/fleet sales manager to sale service accessories to the 10-50 plus truck per account he was working with.
• Scheduled all installations, made reminder installation calls, met the customer at their appointment, and delivered their completed accessory upgraded vehicle to them.
• We created our own separate accessories department, warehouse, installation technician team, and started what was a competitive one stop accessory shop for the whole community at rates everyone could afford and not just for Don Hewlett customers. 2/2017-5/2017 Indoor Air Technologies Austin, TX
Territory Sales Manager
• Provided proactive purification system to nursing homes, daycares, schools, sports facilities, private gyms/fitness centers, veterinary clinics and any high-volume traffic by people that would kill all major viruses, allergens, bacteria, and mold/mildew
• System worked by hooking up to hvac system and would kill all above airborne illnesses starting in the units, into the ductwork, into the air of facility, and on surfaces and floors.
• Very effective in killing communicable diseases and more at the source and allowed the system to continually clean and keep areas clean so outbreaks such as MRSA, flu, C-Diff and many more were stopped in their tracks.
• Worked with these schools, nursing homes, etc to create orders, installation, and follow-up accounts and sales for the North Austin, Cedar Park, Georgetown, Round Rock, to Waco areas. 2016-2/2017 Cobalt Truck Equipment San Antonio, TX Territory Sales Manager
• Help companies and municipalities manage their service vehicle inventories and sell them new mechanic, service, crane, and larger trucks when needed.
• Work with buyers with what they can add that comes with their basic service bodies
• Visit www.cobalttruck.com for more information
• Work with product companies such as welding manufacturers, lube skid companies, and others to design and order components for service bodies that allow the customer to work efficiently at the job site.
2015-2016 Healthcare Services Group Austin,, TX
Account Manager
• Company is a state wide outsourced environmental management company that oversees housekeeping, laundry, and other sources for nursing homes, hospitals, and businesses.
• Managed up to 10 employees, hiring, firing, training, inspection of work, and scheduling
• Responsible for payroll accuracy
• Hourly quality inspections of equipment, building, staff, and making orders to keep building supplied
• Prepared building for State and Health visits, as well as family visits
• Maintained a healthy and comfortable environment for the residents
• Created logs for State Inspections and Program Books, ensuring compliance with regulatory requirements.
2012-2015 Southwest ADI – GM Accessories South Central Area, TX Territory Sales Manager, General Motors Accessories
• Helped 23 dealerships meet or exceed their accessory goals each month
• Trained all dealership employees on accessories available for GM Vehicles to improve their sales
• Responsible for building demo vehicles loaded with accessories for the showroom
• Complete product knowledge on all General Motors accessories/products
• Visit www.southwestadi.com for more information.
• Worked with extended warranty companies to complete claims
• Sales visits with each dealership 2-3 times per month 2007-2011 The Boxing Gym St. Louis, MO
Manager
• Managed books, memberships, and performed administrative duties
• Enrolled new members, collected fees, and managed memberships
• Developed gym promotions, membership offers, logos, flyers, newspaper ads, television ads, and handouts for surrounding areas to grow business.
• Visit www.theboxinggym-stl.com
Education
06/2010-09/2012 Kaplan University Davenport, IA
• Masters in Business Administration
• Graduated Cum Laude
08/2000-05/2001 University of Texas Austin, TX
• Bachelors in Fine Arts
Additional Information
• Professional Courses in administrative management, accounting, customer service and data processing
• Knowledge of MS and Mac office, office computer hardware and office equipment
• Efficient in Quicken, QuickBooks, and other office data software and applications
**References, Resources, and Additional Information provided upon request**
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