Team Lead Loan Processor
Resume:
SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
JESSICA HARRIS
Clermont, FL
****.*.********@*****.***
DATA ENTRY/TEAM LEAD
Quality-focused Data Entry Specialist experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Time Management
Numeric Data Entry
Alphanumeric Data Entry
Data Verification
Data Validation
Database Management
Spreadsheet Proficiency
45 WPM Typing Speed
Transcription
Data Analysis
Record Keeping
Information Processing
Efficiency
Organizational Skills
Data Cleansing
Data Migration
Computer Literacy
Software Proficiency
Task Prioritization
Decision-Making
Communication
Delegation
Conflict Resolution
Coaching
Team Building
Motivation
Collaboration
Problem-Solving
Adaptability
Time Management
Planning and Organizing
Employee Development
Performance Evaluation
Cross Country Mortgage Remote
Analyzed loan applications and financial documents to assess creditworthiness of potential borrowers. Developed financial models for loan analysis, including cash flow projections and risk assessments. Performed due diligence on potential borrowers, verifying information such as income, assets, liabilities, and other relevant data. Maintained accurate records of all data entry activities. Monitored daily productivity and accuracy of data entry staff. Provided guidance, support, and training to team members on data entry processes. Ensured that all data entered into the system was accurate and up-to-date. Conducted regular audits to ensure quality standards were met in a timely manner. Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard. Developed strategies to increase team productivity and improve customer service levels. SENIOR LOAN PROCESSOR/TEAM LEAD
2021-2022
Nelnet Services Remote
Demonstrated exceptional data entry skills by consistently maintaining a high level of accuracy in entering and updating customer information, loan details, and claim records.
Oversaw the implementation of streamlined data entry processes, resulting in improved efficiency and reduced processing time. Conducted regular training sessions for team members to enhance their data entry skills and ensure adherence to established accuracy standards.
Collaborated with cross-functional teams to integrate data entry improvements into overall workflow enhancements. Managed and resolved data discrepancies promptly, ensuring the integrity of consolidated loan records and claim processing information. Developed and maintained detailed documentation outlining best practices for data entry, serving as a reference for team members. Utilized advanced software tools to optimize data entry procedures and minimize errors in loan consolidation and claim processing activities.
LOAN CONSOLIDATIONS & LOAN PROCESSING TEAM LEAD
2022-Present
DIPLOMA
Junipero Serra High School
BUSINESS
ADMINISTRATION AND
COMPUTER SCIENCE
California State University,
Sacramento
HomeTown Lenders Remote
Collaborated with underwriters and loan officers to gather additional information and documentation for loan approvals. Conducted thorough research to verify applicant information and validate supporting documentation. Demonstrated expertise in loan documentation, reviewing and ensuring all required paperwork is complete and accurate. Assisted in preparing and presenting loan files for review by loan committees. Communicated effectively with clients to request additional information and clarify details related to loan applications. Maintained confidentiality and security of sensitive customer information throughout the loan processing cycle. Utilized financial modeling techniques to analyze complex financial data and assess borrowers' ability to repay loans. Employed advanced Excel skills to create and maintain detailed financial spreadsheets for loan portfolio tracking. Conducted credit analysis, evaluating credit reports and identifying potential red flags. Ensured compliance with regulatory requirements and company policies in all loan processing activities. Provided support in preparing loan documents and ensuring accuracy in loan terms and conditions. Analyzed existing processes and identified opportunities for improvement in efficiency and accuracy. Created reports detailing performance metrics of the data entry team. Managed workflow by assigning tasks to individual team members based on their capabilities. LOAN PROCESSOR LEAD
2019-2021
Equity Prime Mortgage
Demonstrated proficiency in financial statement analysis, evaluating applicants' creditworthiness and ensuring compliance with lending policies.
Utilized strong analytical skills to identify discrepancies in financial documents, mitigating potential risks in the loan approval process.
Conducted chargeback investigations, analyzing transaction data and collaborating with relevant parties to resolve discrepancies. Applied exceptional data entry skills to accurately input customer information, financial details, and loan terms into the system. Managed a high volume of loan applications, ensuring timely processing and adherence to established guidelines. LOAN PROCESSOR
2015-2019
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