Danielle Turner
Phoenix, AZ *****
ad3cbm@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Logistics Clerk
KBR - Phoenix, AZ
September 2022 to December 2022
Extensive knowledge of SAP
Receive orders and pack them with the understanding of ESD and other packing rules. Delivery to factory floor with a smile
Sales Executive
Gearfire - Scottsdale, AZ
April 2019 to February 2022
• I moved from Account Management to Sales January 2021
• I am now responsible for selling our ecommerce platform along with 2 other sales people
• As of February 2021 now one of only 2 people in the whole company able to speak on an sell our Point of Sale system
• My knowledge of our 2 systems is extremely extensive and get enough sales to meet or beat of quota each month
Account Manager
GEARFIRE - Scottsdale, AZ
April 2019 to January 2021
• Currently managing 250 client accounts via phone, email and digital contact.
• Establishing full eCommerce websites for retail FFL businesses nationwide.
• Upselling Gear fire's additional services (point of sale software, merchant processing).
• Maintaining relationships between our sister companies, distributors, merchant processors and domain hosts.
• Extensive training of new accounts on usage of products and leveraging the network to increase traffic and sales to their websites.
• Troubleshooting eCommerce website back end functions to ensure the platform is working fully.
• Provide exceptional customer service to ensure client satisfaction. Product Support Advisor
CONCENTRIX
September 2017 to April 2018
• Contracted through Concentrix to work for Turbo Tax for extensive customer support.
• Providing end-to-end support and training for many of Intuit's applications (QuickBooks, Mint, Etc.) Data Entry
Department of Revenue - JANURARY
January 2017 to March 2017
• Entering taxpayer information in various computer programs.
• Learning the ins and outs of many IRS requirements, various types of tax / revenue forms and what they are used for.
• High volume and deadline driven environment daily. Program Analyst
Digital Dream Forge - DIGITAL DREAM FORGE
June 2016 to December 2016
• Troubleshooting to diagnose and resolve bugs in apps and video games.
• Extensive reporting of the debugging processes and resolution details.
• Working closely with department heads and programmers of said apps and games under very strict timelines.
Csr/data Entry
CAPISTRANOS BAKERY
March 2016 to September 2016
• Data entry for customer orders.
• Coordinating delivery efforts with our fleet of drivers and making on the fly changes to routes and/or deliveries when necessary.
Shift Leader
Walgreens - Phoenix, AZ
Education
High school diploma
Everest College Phoenix
2010 to 2011
HIGH SCHOOL DIPOLMA, VALLEY VISTA HIGH SCHOOL
May 2009
Skills
• Account Management
• Sales
• Business Development
• Data Entry
• Cold Calling
• Microsoft Office 365 Suite
• Computer Networking
• Debugging
• E-Commerce
• Software Troubleshooting
• Medical Coding
• Medical Billing
• Software Testing
• B2B Sales
• User Interface (UI)
• Help Desk
• Operating Systems
• Windows
• Management
• Customer service
• Computer skills
• Communication skills
• Microsoft Office
• Microsoft Excel
• Typing
• Organizational skills
• Microsoft Word
• English
• Microsoft Outlook
• Databases
• 10 key typing
• Time management
• Order entry
• Operating systems
• Live chat
• Help desk
• Upselling
• Sales
• Inside sales
• Cash handling
• Debugging
• Negotiation
• Data management
• Account management
• E-commerce
• B2B sales
• POS
• SSL
• Product demos