Jill Kallas

#Ready to work!

Plainfield, IL *****

ad3cbc@r.postjobfree.com

+1-708-***-****

I have over 20 years of working in the Medical and Logistics field. I feel that with my skills in Collections, Heavy cash handling, Crisis calls, Patient Registration, Data Entry and most of all Customer Service background that i have what it takes to work for your company. Any Gaps in my resume was me being a homemaker or caregiver to my family. Authorized to work in the US for any employer

Work Experience

Scheduler /Call Center

Southwest Gastroenterology - New Lenox, IL

December 2017 to March 2020

• Answers 100+ calls which included scheduling new and existing patient appointments as well as answering any questions

• Worked in Gmed to document all patient demographic information • Schedules appointments for 8 different physicians

• Retrieves reports from other physician offices

• Responsible for verifying patient insurances

• Assists the medical records department with any tasks at hand Intake Coordinator

Institute of Neurobehavioral Services - Orland Park, IL April 2008 to October 2017

Responsible for administrative work including but not limited:

> checking in patients

> Scheduling appointments

> insurance verifications

> Triage patients over the phone and in person

• Obtaining authorizations for Psychiatrists & Social Workers.

• 10 line switchboard

• Basic training on hospital charges

Cashier/Customer Service

Walmart - Orland Park, IL

August 2007 to January 2008

Seasonal cashier. Greeted customer and rang up the grocery items and bagged the customers products/ groceries. Cleaned and stocked the aisles. Helped local departments and Folded clothes on down time. Collections Specialist/Payday

Illinois Title Loans, Inc - Oak Lawn, IL

July 2004 to April 2006

Dealt with customers both in person and over the telephone while assisting them with accounts pertaining to the loan industry

• Instructed customers on loan options, processing loan contracts, appraising vehicles being used as collateral for loan requests, making arrangements for payments.

• answering phones, making copies and filing

Front Desk Receptionist

General Truck Parts - Chicago, IL

March 2004 to June 2004

Temporary Position. Handled all incoming calls which required knowledge pertaining to the use of a large capacity switchboard. Light office-related tasks such as filing and faxing. Greeted customers. Created Bills of Lading. Performed as an Accounts Payable Clerk when required. Floater

Alliance Shippers - Orland Park, IL

October 1992 to June 1996

Cross -trained in many areas of the shipping business so as to perform the tasks required by several positions in the company such as handling

incoming calls on large capacity switchboard, creating Bills of Lading and the light office-related tasks of filing, data-entry and faxing.

Responsible for handling some dispatch and tracing railway shipments to ensure arrival at the required destinations.

Education

High school diploma or GED in General Studies

Martin Luther King Academy - Gary, IN

June 1991

Skills

• Medical Scheduling

• Insurance Verification

• Medical Office Experience

• Triage

• EMR Systems

• Medical Records

• HIPAA

• Microsoft Excel

• Data entry

• Patient service

• Office experience

• Administrative experience

• Customer service

• Computer skills

• Microsoft Office

• Microsoft Word

• Filing

• Computer literacy

• Organizational skills

• Communication skills

• 10 key typing

• Intake

• Typing

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