Customer Service Crew Leader
Resume:
Asher Cortes
Oakland, CA *****
ad3c79@r.postjobfree.com
Education
Skidmore College - Expected graduation 2027
● Major: Marketing Minor: Media Studies
Bishop O’Dowd High School, Oakland, CA - Graduated May 2023
● Cumulative GPA: 4.04
● Honors: Recognized for earning a GPA over 3.5 each semester (Fall 2019—present)
● Notable classes: AP Spanish, Anatomy/Physiology, Computer Art, Photography, Sports Medicine, AP Psychology, AP Art, Engineering Physics, Bio-Ethics Autism Learning Partners (ALP), Oakland, CA - May 2023
● Trained in applied behavioral analysis (ABA) therapy Professional Development
● Marketing Course - Penn University of Pennsylvania Experience
Performer, Skidmore Theater, Saratoga Springs, New York (Fall 2023)
● Engaged in various roles, including choreographer, technician, actor, dancer, singer, stilt walker for Sidmore Theater’s Blackbox [RE]MAKING production.
● Developed strong collaboration skills working with the cast and crew . Behavioral technician, Autism Learning Partners, Oakland, CA (Summer 2023)
● Conducted one-on-one ABA therapy and evaluation for one child with autism.
● Taught and fostered coping mechanisms, social habits, and social skills to help children thrive in their academic, social, and personal life. Sound Technician, Kinetic Arts Center, Oakland, CA (February - December 2022)
● Led sound production for multiple circus shows (Circus Forte, Summer Circus Celebration, Youth Circus Collaboration, and Winter Circus Nutcase), demonstrating proficiency in Q-lab and strong problem-solving skills.
Coach, Kinetic Arts Center, Oakland, CA (2021 - 2022)
● Coached children in circus arts and adapted teaching style to accommodate neurodiverse children and different learning types.
● Choreographed an act for Circus Forte
Courtesy Clerk, Safeway, Oakland, CA (May - August 2022)
● Worked in a multi-faceted, fast-paced, customer-facing environment and provided excellent customer service, including using strong interpersonal skills to ensure customers had a good shopping experience.
● Bagged groceries and maintained store order and demonstrated punctuality.
● The experience pushed me to take leadership in communicating with other employees to best help the customer and run the store.
Volunteer, Living lab, Oakland, CA (2019 - 2022)
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● Contributed to school garden maintenance, removed harmful weeds, collect tomatoes, sifted mulch, and fed the chickens.
● I exercised my leadership, teamwork and communication skills by assisting other volunteers and working together to do the best efficient job. Volunteer, Mercy Brown Bag Program, Oakland, CA (June - July 2021)
● Packed and delivered over 800 bags of groceries for seniors.
● Collaborated with volunteers to enhance efficiency. Volunteer, Berkeley Food Network, Berkeley, CA (June 2021 – August 2021)
● Used Spanish fluency to communicate and assist monolingual Spanish speakers.
● Packed groceries and supported those facing food insecurity.
● Grew my perspective and deepened my empathy and care for people living in marginalized communities .
Volunteer, St. Anthony’s Foundation, San Francisco, CA (June 27, 2020– October 2020)
● Sewed over 100 face masks for donation.
● Demonstrated problem-solving skills to help people during the COVID pandemic. Volunteer, La Fundación Grupo Bolívar, Santa Marta, Colombia (2013 – 2022)
● Worked with low-income orphaned children from the Colombian civil war
● The experience was inspiring and shaped and transformed my perspective about my place in society.
● Participated in beach cleanup initiatives to protect the environment and community of Santa Marta, Colombia.
Extracurricular Activities
Theater Performer, Bishop O’dowd High School, Oakland, CA (Spring 2023)
● Acted, danced, sang in the theater production “Urinetown the Musical.
● Cooperated with a large group to quickly learn choreography and execute with energy, precision, and awareness.
Pre-Professional Circus performer - Kinetic Arts Center Oakland, CA (2011 - 2022)
● Trained and performed in the circus arts since 2011, including being member of a pre-professional circus troupe by audition since 2016 ; Performed as an aerialist, contortionist, acrobat, and juggler at street fairs, PLAE Fashion Show Spring 2019 Collection, and at a performing arts center.
● Trained at the École Nationale de Cirque in Châtellerault, France. Skills & Interests
● Technical skills: Adobe Photoshop, Maya, Adobe Lightroom, Q- Lab, and other Adobe applications.
● Certifications: CPR, First Aid, and AED certified
● Language: Fluent verbal and written skills in English and Spanish proficiency
● Attributes: Proactive, self-directed, extensive experience working with diverse populations, lived two and a half years in Chile
● Other interests: Music, Photography, Theater,
● Aerial circus arts performing
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