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Operational Excellence Customer Service

Location:
Newark, NJ
Posted:
February 04, 2024

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Resume:

Earl Hogg

Leader/Warehouse Professional

Professional Skills

Power Industrial Trucks

Inventory Management

Safety Compliance

Warehouse Logistics

Food Safety

Detail Oriented

Problem Solving

Communication Skills

Profile

Results-driven Leader and Warehouse professional with a focus on leadership, reliability, safety, and operational excellence. Recognized for promoting a collaborative environment, boosting productivity, and elevating morale. My leadership abilities lie in guiding teams toward operational excellence, coordinating daily warehouse management operations, and problem solving. My experience has afforded me an opportunity to communicate, collaborate, and maintain high-quality standards.

Education &

Certifications

Rider Pallet Jack

VNA Reach Truck

Forklift

Lean Six Sigma, Yellow Belt

Osha Construction Safety &

Health

Osha General Industry Safety

& Health

Flagger

Experience

December 2022 – July 2023

Sanitation Technician • Aero Farms, Newark, NJ

• Trained and mentored new hires and temporary workers.

• Thoroughly cleaned facility, surfaces, and equipment using appropriate cleaning agents and disinfectants.

• Followed established protocols for sanitizing and sterilizing equipment to prevent contamination.

• Reported damages or maintenance needs that may affect sanitation standards.

• Collaborated with team members to achieve overall cleanliness and sanitation goals.

• Communicated effectively with supervisors and colleagues regarding sanitation issues or improvements.

July 2021 – June 2023

Customer Service/Garage Attendant • LAZ Parking, Newark, NJ

• Oversaw general maintenance of garage.

• Greeted customers courteously and aided with parking procedures.

• Answered customer inquiries, provided directions, and offered information about parking rates and policies.

• Collaborated with security personnel to maintain a safe environment for customers and their vehicles.

• Issued tickets or receipts and explained payment procedures to customers.

• Collected parking fees from customers and provided accurate change. August 2020 – June 2021

Warehouse Associate • Hello Fresh, Newark, NJ

• Always adhered to safety regulations.

• Processed incoming inventory for orders.

• Accurately and efficiently processed customer orders.

• Loaded and unloaded packages from trucks or pallets.

• Received and inspected incoming stock and distributed to the appropriate department.



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