Information Technology Customer Service

Daren Browdie

**** */* ********* **. 412-***-****

Pittsburgh, PA 15218 ********@*****.***

Background Summary

Extensive background and knowledge in Microsoft based computers. Technical savvy individual with an extreme amount of patience to work in any professional environment. Enjoy being a part of the solution and not the problem. Information Technology is the centered basis for my life, on the job or in my personal life. Strive to be consistent, punctual, and professional. Public speaking skills and mannerism are usually pretty easy going.

Education

Pittsburgh Technical College, Oakdale, PA April 2023

Associates in Science Degree, Information Technology

Concentration in Network Administration

Relevant Coursework

Desktop Operating Systems, Networking, Hardware Technology, Network Operating Systems, Information Security, Server Applications, Enterprise Systems and Deployment, Network Infrastructures, Customer Service and Process, Information Systems Administration,

Networking & Operating Systems

Windows Server 2012R2, Windows Server 2016R2, Windows 10, Windows 8, Windows 7,

Applications

Microsoft Exchange, Microsoft SQL, Microsoft Office Suite, DHCP, DNS, Active Directory, VMware, routing and switching (Cisco), VSphere, XenServer, and Hyper-V (Virtualization), Apache Webserver, Samba and Deployment, Internet of Things (IoT) implementations

Work Experience

JMH Services LLC., Pittsburgh, PA March 2022- Present

Medical Courier

Expedite delivery of critical medication and medical related specimens. Use my owned, operated and maintained commercial vehicle to help medical related deliveries for companies like U.S. Pack, Health Direct & U.P.M.C. It is rewarding because of the assistance in saving lives. Patients who need critical medication is a very important job and will be continued during spare time.

U.S Airforce 2009-Present

Driver/Transportation Independent Contractor

Responsible for picking up Air Force Recruits at the federal Building downtown Pittsburgh and taking them to their recruiting Sgt. Open schedule during the day to assist transportation supervisor.

American Expediting Courier Service Pittsburgh, PA April 2015- March 2022

Owner Operator & Professional Medical Courier

Owner and operator of two D.O.T commercial vehicles. Delivered critical blood, platelets & specimens in maintained & authorized commercial vehicles. Expedite delivery of critical medication, airplane parts, computer disks, Cisco System Boards & anything else that must be rush delivered. Authorized to deliver for Central Blood Bank of Pittsburgh, Quest Diagnostics, U.P.M.C Medspeed, Script-Fleet.

All Star Limousines Merged with Regency Limo 2009-2014

Chauffeur- D.O.T Certified

Responsible for taking passengers to and from their homes, recreational pursuits, workplaces and especially Pittsburgh International Airport. Drove company sedans, stretch limousines and sprinter vans. D.O.T mandated under the Pennsylvania Department of Transportation. Subjected to driving background checks and random D.O.T drug and alcohol testing passing all tests.

Appliance Warehouse Pittsburgh, PA 2005-April 2009

Service & Delivery Dispatcher Coordinator

scheduled recycling pickups of old refrigerators, air conditioners, televisions/computer monitors & anything that the city or any borough won't pick up and dispose of. Received a job promotion to service & delivery dispatcher and coordinator. Scheduled appointments with customers to have Appliance Warehouse pick up and dispose of their unwanted appliances.

Steiner Limousine Pittsburgh PA 2004-2009

Chauffeur

A chauffeur is a person employed to drive a passenger motor vehicle, especially a luxury vehicle such as a large sedan or limousine. I picked up and dropped off customers anywhere they needed to go. I have a perfect driving record. No points or D.U.I ever since 1984.

Volunteer Experience

The Pittsburgh Irish Festival, Inc.

Volunteer & Performer that teaches about Irish History at The Pittsburgh Irish Festival.

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