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Project Manager Customer Service

Location:
Los Angeles, CA
Posted:
February 03, 2024

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Resume:

Contact Information:

Full Name: Serge Ngango

Address: *** * ***** ** #****, Beverly Hills, CA 90210

Phone: 504-***-****

Email: ad3bze@r.postjobfree.com

Summary: Highly skilled and dedicated Senior salesman and project manager with a Decade of experience in the automotive industry and construction, 4 years in EEH (entertainment, events and hospitality), along with 3 years as a personal trainer and fitness instructor in my spare time.. Motivated and experienced with a proven track record of exceeding company targets. Seeking a challenging position in a reputable company where I can utilize my skills to drive satisfaction and provide excellent customer service.

Professional Experience:

Sales Associate – service manager, Great Auto Sales (Gretna, LA)

2019 – 2023

Successfully sold an average of [10-20] used cars per month, consistently exceeding sales goals.

Built and maintained a strong customer base through exceptional customer service and follow-up.

Negotiated pricing and financing options to maximize sales opportunities.

Collaborated with the sales team to develop effective marketing strategies and promotions.

Supervised the day to day inspection and services on inventory to ensure product quality.

Assistant construction project manager, Chase Construction (Harvey, LA)

2014 - 2019

o Supervised management and satisfaction for 17 clients in building an Acquisition of franchises.

o Managed scheduling, coordinating, and overseeing vendors and subcontractors for 5 projects with a $1M responsibility and more.

o Supervised team to seek, track, and report potential risks to Senior Project Manager to reduce risk by 11%, saving over $26K in project expenses

o Directed research effort to adopt new software to increase tracking for material and equipment.

oIncreased client satisfaction from 90% to 96% through post-construction walk-throughs and Q&As

Education:

Associate degree in Moto Vehicle Technology, Delgado community college

Bachelor Degree in business administration, Southern University of New Orleans, USA

2019

Skills:

Excellent communication and interpersonal skills.

Strong negotiation and sales closing abilities.

Extensive knowledge of different car makes, models, and features.

Risk management, problem solving, budgeting, team management, leadership.

Planning, organization, Technical, construction management, Quoting project costs..

Ability to work effectively in a fast-paced and competitive environment.

Sports:

-Fitness coach - Personal trainer

-Soccer player - Tennis

-Basketball - Golf

Languages:

-French

-English

-Spanish low

Website: www.sfnservives.com

References: Available upon requests



Contact this candidate