Admin Assistant Dollar Thrifty

MARK CHIARA

***** *. *** ** .*-*

Aurora, CO ****1 US

Cell: 720-***-****

Phone: 720-***-****

**********@***.***

Cubesmart

Manager

May, 2016 — Present

Recommend appropriate unit sizes and services based on individual Customers’ needs Understand and explain the leasing process to Customers Sell merchandise including packing / moving supplies and insurance to protect our Customers’ goods Operate a Point of Sale (POS) system and take payments. Perform property maintenance both inside the facility and on the grounds including; sweeping, changing light bulbs and removing debris in units Airport Van Rental

Rental Agent

April, 2015 — March, 2016 (12 months)

Work with rentals, returns, claims, reservations

answering phones and retrieving vehicles.

Ensure correct mix of cars are cleaned on an hourly basis. JP Morgan

Retirement Specialist Training Program

May, 2014 — July, 2014 (2 months)

Earned the Series 6 and Series 63 designations

Dollar Thrifty Auto Group

Admin Assistant

January, 2009 — January, 2014 (5 years)

Run the Lost and Found

Collect, catalogue and store 300 items a month. Take calls and meet customers daily helping to locate lost items. Heavy phones from customers looking for items, answering questions about policies Also run daily reports, prioritize tasks and rent at the counter during peak busy times. Respond to emails and data base maintenance using Excel.Prepare and deliver deposits

Dollar Thrifty

Local Office Supervisor

January, 2003 — January, 2009 (6 years)

Worked at 4 local rental offices

Responsible for increasing reservations and rentals and revenue Research competition to adjust rates Data base maintenance Collect overdue accounts

Solve problems

Agency Rent A Car Detroit, MI

Manager/Asst. Manager

January, 1990 — January, 2003 (13 years)

Rented cars at the airport selling insurance, upgrades and gas.Solving customer problems. Extensive cold calling on insurance agents and auto dealers to secure new referrals. Public relations with current accounts to maintain and grow usage. Radio Relay Paging

Sales Rep

January, 1986 — June, 1987 (1 year 5 months)

Rented and sold a line of Motorola pagers to businesses. Extensive cold calling and service calls to upgrade existing product and add additional units. Konica Medical Corp

Territory Manager

July, 1984 — January, 1986 (1 year 6 months)

Sold X-Ray film to hospitals, clinics and dealers, prepared competetive bids. Christian Memorial Agency

Life Insurance Agent May, 1983 — July, 1984 (1 year 2 months)

.Sold life insurance through leads

Pharmacia Inc

Sales Representative

May, 1980 — July, 1982 (2 years 2 months)

Represented a line of pharmaceuticals to doctors, pharmacies and wholesalers. Extensive product detailing to doctors in their offices. Taught wound care in-services to nursing staff of hospitals and nursing homes. Education

Michigan State University

Social Science/Education

September, 1968 — June, 1972

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