High School Team Leader

Resume

Emam Hossain

Address- VILL Haraipur

PO- Haraipur

DIST –BIRBHUM

PIN-731102, WEST BENGAL

D.O.B : 25/02/1997

Email : ****************@*****.***

MOBILE : 879-***-****

Marital Status : Single

Language : Hindi, Bengali, English

Hobbies : Music & Traveling

Objective

Positive energetic & to be a part of a creative & challenging environment & render my service in a way that would help me to learn develop & effectively contribute my best to the growth & development of your esteemed organization to cultivate my skill & in the service of the company that would contribute to be the integration of my technical, professionals, and personal growth.

EDUCATIONAL QUALIFICATION:

Course

(Stream)/Examination

Institution/University

Year of Passing

SSC

Puranderpur High school (W.B)

2012

HSC

Puranderpur High School (W.B)

2014

COMPUTER SKILL:

OPERATING SYSTEM : WINDOWS – XP & 7.

SOFTWARE EXPOSURE : MS OFFICE, OPERA, IDs

Professional experience

WORK EXPERIENCES

Company : The source at sula nasik ( sula vineyard)

Position Held : Housekeeping Executive

Tenure : 01st November 2021 to till now

Company : Prive property management Goa

Position Held : Housekeeping Team Leader

Tenure : 4th July 2019 to 2nd April 2020

Company : Novotel Imagica Khopoli - 287 room property (Accor group)

Position Held : Housekeeping Team Leader

Tenure : 2nd October 2017 to 25th June 2019

Company : Novotel Imagica Khopoli - 287 room property (Accor group)

Position Held : Housekeeping Associate

Tenure : 20th November 2016 to 01st October 2017

Company : Lavasa International Convention Centre (ACCOR GROUP)

Position Held : Housekeeping Associate

Tenure : 6 Months – 2016

Company : Mercure Lavasa - 130 room property (ACCOR GROUP)

Position Held : Housekeeping Associate

Tenure : 11th Months – 2015

Job Profile

Ensure the excellent quality and hygiene of the floor management service provide to the guest.

Taking training and briefing of associates.

Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor as per hotel SOP.

Daily allocation of rooms and deep cleaning tasks to team members.

Achieve positive outcomes from guest queries in a timely and efficient manner.

Report maintenance issues to Engineering Department.

Making duty roster and daily allocation for floor associates.

Help subordinates to develop for their next level.

Comply with hotel security, fire regulations and all health and safety legislation.

Carry out lost and found procedures.

Assist other departments wherever necessary and maintain good working relationships

Making room reconciliation.

Coordinate with Engineering and Front office for room blocking and PPM.

Handling VIP guest.

Cost controlling.

Maintaining Equipment AMC

Substantial knowledge about machineries (Dry & Wet vacuum, single disc Machine, Swingo, Jet Pressure Machine, Sweeping Machine, Carpet Shampooing Machine)

Monitoring and maintaining stock and keeping within set budgets

To maintain cleanliness of cleaning equipment. Ensure that all chemicals used in the contract area are properly labelled and stored.

ACHIEVEMENT:

Awarded “Employee of the Month” in October 2016. Lavasa International Convention Centre (ACCOR GROUP)

Awarded “Employee of the Month” in December 2017, Novotel Imagica Khopo.l

Awarded "Employee of the month" in may 2023, Sula veniyars.

Sevarel time my name is coming on TripAdvisor

Towel Art

Celebration I

100% Guest Satisfaction

I do hereby declare that the information provided above is true to the best of my knowledge.

PLACE: Nasik ( Maharashtra) Emam Hossain

DATE: Signature

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