Data Entry Customer Service
Resume:
ANGELIQUE MERCY EGBAGBE
Houston, TX77063
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1
OBJECTIVE
Detail oriented professional with experience in Records management, Data Entry Microsoft Office and Customer Service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. SKILLS & ABILITIES
Meticulous and
Well-Organized
Great Time
Management
Teamwork
Microsoft Word Good
communication
Attention to
Details
Microsoft Excel Problem Solving Data Analysis EDUCATION
Bachelor of Science,
University of Benin, Ugbowo;
Edo State, Nigeria.
November 2011
West African Senior secondary School Certificate Examination. WASSCE
Ochuks Academy High School, Ugborikoko, Delta State, Nigeria. October 2003
ANGELIQUE MERCY EGBAGBE
8990 Richmond Avenue,
Houston, TX77063
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2
EXPERIENCE
UGO TECHNOLOGIES, November 2017 – Till Date.
3304 TOWNSHIP GROOVE LANE,
HOUSTON, TX77082
Data Entry Specialist
Performing daily activities including, but not limited to
Entering Client and management information into appropriate database(s) in a timely and accurate manner.
Identify, correcting and reporting data entry errors and omission.
Develop and publish reports.
Providing Regular backup phone and text support.
Providing information to clients
Assisting with copying and filing of documents.
Maintaining contact logs and documenting client requests.
Communicate changes and updates in policies to clients ZUMAX NIGERIA LIMITED. February 2012 - August 2017 Warri, Delta State, Nigeria.
Customer Service Representative
Performing daily activities including, but not limited to
Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
Processed customer adjustments to maintain financial accounts.
Made appropriate account corrections to resolve customer problems.
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