Cell phone: 586-***-****
Can leave a voicemail at this number.
ad3bt6@r.postjobfree.com
Janae Schroeder
I’m an amicable and dedicated employee with extensive experience in healthcare, customer service following data entry, and high call volume to name a few. I am looking forward to working diligently at your company to be a solid team player with a positive attitude and proven skills in establishing rapport with clients. I am relentlessly motivated to maintain customer satisfaction and contribute to company success, which makes me an asset in whichever department I’m assigned.
January 2024- Current
Barista, Server, Customer Service
StoryPoint Independent Senior Living
Managing a café and restaurant to the residents, employees, and public customers
Cashier
Enforcing food safety guidelines
Organized
Provide emotional support
Food preparation
Servicing an array of people
November 2022- February 2023
Caregiver
All-Ways Care
Home healthcare services for adults with disabilities.
Adult daily living: meal preparation, laundry, hygiene.
Transportation to and from doctor’s appointments and leisure outings.
Provide emotional support.
February 2021- September 2022
Behavioral Health Associate, Data Entry
Harbor Oaks Hospital
Providing care and a safe secure environment for children, teens, adults, elders, and patients with autism.
Overseeing and assisting patients daily living activities: hygiene/toiletry, providing meals, etc.
Facilitating patient education rehabilitative groups: coping skills, anger management, social skills, and life goals.
Complete and maintain documentation on each individual patient: incident reports, vitals, behavioral documents, etc.
Entering patient information
Provide emotional support.
August 2013- September 2020
Medical Assistant, Surgical Scheduler, Receptionist, Data Entry
Associated Orthopedist of Detroit
Provided professional assistance to a ten-physician private practice, in multiple positions of the clinic.
Managed an orthopedic spine surgeon’s surgical schedule with multiple hospitals.
Assisted physicians during clinic: corticosteroid injections, suture/staple removal, physical
examination, applying splints and other medical devices.
Verbal and written communication with physicians
and patients.
Managed high call volumes.
Received payments for billing.
Entering patient information
Provide emotional support.
2010-2011
Patient Care Technician, Data Entry
American House
Providing care to residents in an independent living facility.
Assist nursing staff with administering basic treatment and medication.
Assist residents with adult daily living activities: hygiene/toiletry, grooming, transfers, etc.
Entering patient information.
Provide emotional support.
2010-2011
Delivery, Line worker, Customer Service
Rozas Pizza
Provided a professional delivery system and customer service to local businesses.
Preparation of orders.
Cashier.
Delivering to local businesses.
Working the cook line.
2008-2010
Receptionist and Medical Assistant, Data Entry, Customer Service
Associated Orthopedist of Detroit
Provided professional assistance to a ten-physician private practice, in multiple positions of the clinic.
Assisted physicians during clinic: corticosteroid injections, suture/staple removal, physical examination, applying splints and other medical
devices.
Verbal and written communication with physicians
and patients.
Managed high call volumes.
Received payments for billing.
Provide emotional support.
PCT CERTIFICATION
Dorsey Schools
HIGH SCHOOL DIPLOMA
Richmond High School
Strong written and verbal communication
Exceptional listening skills
Efficient with Microsoft
Typing accuracy and speed
Time management
Basic math skills
Problem solver
Adaptability
Teamwork
Detailed oriented
Self-Motivated
Customer Service
Computer Literacy
Emotional Intelligence
Organized
Experience with ICD10/EMR