EDUCATION

Hardworking associate who is focused on meeting and adhere to deadlines, has excellent

organizational and communication skills. Highly self-motivate also has a customer first and can do work ethic. Has a strong ability to follow directions and ask questions when unsure of something. Accommodating and helpful team player with positive attitude. Conveys all pertinent facts to customers and establishebuilds solid relationships to boost ratings and secure loyalty. JEANNIE

FRANKLIN

CUSTOMER SERVICE

Truckee Meadows community

College

Bachelor in Business marketing

2023-2025

SKILLS

Traveling Merchandiser

Resetting Modular and Product. Building/Installing new departmental fixture. Cleaning/Replacing

shelves and base decks. Moving counters per plans. Reading and following schematics.Traveling. Loading and unloading product. Palletizing products.

Counting & Organizing Inventory. Walking, climbing, pushing, reaching

SAS Retail, 12/2023- 4/2024

Retail Scan Associate

Oversees item pricing and merchandise additions and deletions in the retail database perform in store data collections ensures accuracy of pricing dete in the database and accuracy of automated pricing. Provides reports to management when needed.

ScanScape, 12/23 - Present

775-***-****

ad3bsv@r.postjobfree.com

Reno, NV 89502

WORK EXPERIENCE

Marketing

Computer literate

Research expertise

Active listening

Oral and written communication

Critical thinking

Problem solving

Customer service /Warehouse manager

Communicated with customers via phone, email, chat and helped customers to navigate the company's website to place orders online. Handled 60+ customer interaction per day giving detailed, personalized, polite service to ensure customer retention and satisfaction. Memorized all company products and services to be able to answer customers quickly and efficiently to make up sales. Collect data such as addresses, phone numbers and credit card information. rained new employee in customer service conflict and data entry. Ability to set up laptop, head phones, microphone and any other chat client service.

Transformation, 2013- 2014

Picking and packing

Fill orders to packing and shipping, performed general warehouse functions including loading unloading, and sorting products. Worked at a fast pace efficiently and accurately. Packages and order details using hand-held and machine scanners. Protect business from unnecessary liability by carefully following security and safety standards. Integrity staffing solutions, 2017 - 2018

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