Front Desk Data Entry
Resume:
Mariena Sanders
Beaumont, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Front desk hotel agent
Work Experience: Holiday Inn Plaza September 12, 2018 - current Front Desk Supervisor Checking guests in and out, perform all guest requests, making reservations, answering busy phones, handle guest complaints, order supplies, stocking, data entry, assisting other front desk agents RedRoof Inn September 18, 2017 - September 20, 2018 Front Desk Agent Checking guests in and out, perform all guest requests, making reservations, answering busy phones, handle guest complaints Elegante Hotel October 10, 2015 - September 15, 2017 Front Desk Agent Checking guests in and out. data entry, performing all guest requests, customer service, answering phones Candlewood Suites July 10, 2010
- October 8, 2015 Front Desk Agent Checking guest in and out, performing guest request, making reservations, Data Entry, 10 key, answering phones, stocking West Corporation June 5, 2007 - May 20, 2010 Customer Service Representative Basic computer skills, including typing, browsing the internet, and using online tools, problem solving skills, the ability to multi-task, and strong communication skills, effective listening skills, answering phones and respond to customer request Conns Corporate Office Customer Service Representative/Collections April 3, 2002 - May 5, 2007 Answered phones, researched billing issues, took payments, data entry, solved customer issues Present
Check guests in and out. Answer phones. Respond to guest inquiries and concerns. Collect payments. Provide great customer service.
Education
Associates degree
Skills
• Front Desk
• Guest Service
• Front Office
• Reception
• Customer Service
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