JAMES ANDREWS
Georgetown, TX *8626
512-***-**** (Home Phone)
903-***-**** (Cell Phone)
Education & Training
**** ********* **** ****** - *********, AR
Vocational Certificates - Dana University Training Courses
ISO / QS-9000 / TS 16949 Training
PPAP Database Training
Internal Audit Training
(GD&T) Gage Dimensioning and Tolerancing
SPC (Statistical Process Control)
Microsoft Word, Excel, Power Point, and Access Training
APQP Training (Advanced Product Quality Planning)
Process (FMEA) Failure Mode Effects Analysis
Theory of Constraints
(EIM) Excellence In Manufacturing
Experience
August 2022 - Present
HYLIION, Cedar Park, TX
Quality Technician Supervisor
Supervise a team of Quality Technicians
Lead the creation of Inspection Plans for incoming, in-process and final inspections using
the inputs from Control Plans
Assist the Quality Engineers in the development of dimensional test strategies
Run the Test Equipment Management including the execution of MSAs (Measurement
System Analysis)
Lead the first article and initial sampling inspections and support the Quality Engineers
and Supplier Quality Engineers with PPAP/APQP documentation (supplier and organization)
Perform Quality System, Process and Product audits
Responsible for the Non-Conformity process of internal issues and a support to the
Supplier Quality Engineers for Non-Conformities with suppliers
Communicate program quality risks to stakeholders and core team members and work
within the teams to implement effective mitigation.
Prepare and report Quality KPI’s for the Quality Assurance department
May 2020 – July 2022
E-DAPTIVE, Cedar Park, TX
Quality Assurance (QA) Lead
Quality Assurance (QA) Lead assists the Director of Quality in implementing and maintaining
systems to measure and control quality in the manufacturing process.
Manage Quality Technician activities
Lead the development of Inspection plans for incoming, in-process and final inspection
Lead the definition process of critical and inspection dimensions with the engineering department
Plan and organize inspection for incoming, in-process and final inspection
Develop Inspection plans for incoming, in-process and final inspection
Define critical and inspection dimensions with the engineering department and implement test methods
Organize and maintain the DMR process (Discrepant Material Report)
Internal DMRs
MRB meetings (Material Review Board)
Disposition of non-conforming materials
Supplier complaints (8D reports)
Supplier Initial Sampling process
Perform the inspection
Create the reports
Responsible for Test Equipment Management
Organize and oversee calibrations
Analyze and solve quality problems on the shop floor
Carry out internal and supplier audits
July 2019-April 2020
SQA Services, Inc., (DJO Global) Austin, TX
Quality Engineer, CMM Inspection, Comparator Inspection, Bench Inspection
Prepare/Set up (CMM) Coordinate Measuring Machine(s) for checking implant parts
Prepare/Set up Comparators for checking implant parts
Perform Bench Inspections for implant part accuracy
Review supplier documents for accuracy
Prepare documents in Oracle ERP System
June 2018-May 2019
R&D Molders Inc., Georgetown, TX
Quality Engineer
Prepare customer Corrective Action Request Log (8-D)
Prepare/Monitor Customer Complaint Log
Investigate Customer Complaints
Create and update Work Instructions
Assist with Internal and External Audits
Prepare customer PPAP
Verify/Review Supplier PPAP
MRB Evaluations
Assist Quality Manager in specific task as needed
February 2014-November 2017
NSK Steering Systems America, Inc. Dyersburg, TN
Supplier Quality Engineer
Verify/Review Supplier PPAP
Monitor Supplier Parts Per Million (PPM)
Monthly DMN/PPM Reports
Monitor Supply Web Corrective Action Database
Issue/Monitor DMN to Suppliers (Defective Material Notice) 8-D
Visit Suppliers location to verify Corrective Actions
Audit Supplier Quality Systems
Monitor Suppliers nonconforming material sorts
Prepare Weekly/Monthly Supplier Quality Reports
February 2013-October 2013
3D Plastics, Inc., Gladewater, TX
Quality Assurance Manager
Manage and resolve day to day quality issues
Update controlled documents and revisions in the system and maintain log file on server
Issue 1st Article documentation and maintains log file on server
Manage, schedule and coordinate Internal Audits of the quality system
Manage and ensure that 3D Plastics, Inc. complies with the ISO 9000 quality standards
Review PPAP and AAR documents for accuracy before presentation to the customer
Participate in and suggest ideas for continuous improvement and cost reduction ideas
Issue internal and external corrective actions and maintain log file on server
Review cost of quality report and track progress toward zero defect goal
Provide customer support for all quality related issues
2009-2013
IMEX Veterinary Inc., Longview, TX
Quality Assurance Lead
First Article, In Process, and Final Q.C. Inspections
Inspect Incoming Material
Calibrate gages “Micrometer, Caliper” Etc.
Build/Monitor Calibration Database
Assemble Customer Units
Train Employees
Implement ISO principles
2003-2007
Dana Corporation, Longview, TX
Supplier Quality Engineer
Verify incoming Supplier PPAP
Monitor Supplier Parts Per Million (PPM)
Issue/Monitor Corrective Actions
Issue/Monitor SCAR (Supplier Corrective Action Request) 8-D
Monthly SCAR/PPM Reports
Audit Supplier Quality Systems, and Monitor New Product Launch
1998-2003
Dana Corporation, Jonesboro, AR
Quality Systems Coordinator
PPAP (Production Part Approval Process)
Layout/Inspection - PPAP dimensional and Supplier
PPAP assuring parts meet print specifications
APQP (Advanced Product Quality Planning)
GR&R (Gage Repeatability and Reproducibility)
Capability Studies
8-D Problem Solving
QS-9000 Implementation - Help coordinate plant activities
related to QS-9000 compliance. Function as plant’s Quality
Systems expert and interpret the QS-9000 standards. Monitor the QS-9000 systems.
Maintain all of the Quality Systems Databases.
References Available Upon Request