Receptionist

SUZAN PONTSHO NTSIMANE

ID NUMBER: 680**********

ADRESS: 953 TLASENG SECTION

LUKA

RUSTENBURG

0300

CONTACT NUMBERS: 078*******

` OR 063*******

PERSONAL DATA

IDENTITY NUMBER : 680**********

MARITAL STATUS : SINGLE

NATIONALITY : SOUTH AFRICAN

GENDER : FEMALE

OBJECTIVE

TO BE A PRODUCTIVE MEMBER OF A DYNAMIC ORGANISATION WHERE SKILLS AND EXPIRIENCE IS UTILIZED FOR CONTINIOUS IMPROVEMENT.

QUALIFICATIONS COURSE INSTITUTION

MATRIC TSHUKUDU HIGH SCHOOL

ADDITIONAL QUALIFICATIONS QUALIFICATION INSTITUTION

TELLER AND NOTE SORTING [INHOUSE] ABSA TRAINING.

TELEHONE ETIQUETTE [INHOUSE] ABSA TRAINING

MANAGEMENT LEADERSHIP DIPLOMA [INHOUSE] TSOGO SUN TRAINING

SURVEILLANCE & SECURITY COURSE [INHOUSE] TSOGO SUN TRAINING

BASIC PUBLIC RELATIONS COURSE [INHOUSE] SUNINTERNATIONAL TRAINING.

SECURITY GRADES E & D UNITED SECURITY SERVICES

SECURITY GRADES A & B INKANYEZI SECURITY SERVICES

LANGUAGES

ENGLISH : SPEAK AND WRITE

AFRIKAANS : SPEAK AND WRITE

ACHIEVEMENTS

SKILLS

CORE COMPETENCIES

TRAINING, ARRANGING MEETINGS, MONITORING VIA CCTV, CLERICAL, GAMES, AUDITS, CASH COUNTING AND BANKING, REPORT WRITING, GREETING CLIENTS AND CUSTOMERS.

LESS WHEIGHTED SKILLS

SECURITY OPERATIONS, CUSTOMER SERVICE, CASH, EXCELLENT CUSTOMER SERVICE AND ETTIQUETTE.

EXPIRIENCE

I HAVE 5 YEARS EXPIRIENCE WORKING AS RECEPTIONIST AND TREASURY CLERK AT ONE OF THE BIGGEST FINANCIAL SERVICES CASH CENTRE. MY DUTIES WERE GREETING AND WELCOMING CLIENTS AND GUESTS. ANSWERING CALLS AND EMAILS. GENERATING REPORTS

6 YEARS EXPIRIENCE WORKING AS A SURVEILLANCE SPECIALIST/SHIFT MANAGER AT THE RIDGE CASINO AND HOTEL. MY DUTIES WERE RUNNING A SHIFT, ON-JOB TRAINING, INVESTIGATIONS. CASH VERIFICATION, AUDITS, REPORT WRITING, ATTENDING MEETINGS, SOLVING DISPUTES AND SHORTAGES, MONITORING VIA CCTV CAMERAS. IN THIS JOB I ACQUIRED THE KNOWLEDGE OF CASINO TABLE GAMES, BACKJACK, POKER. AMERICAN ROULLETTE AND THE OPERATION OF CASH DESK.

2 YEARS EXPERIENCE WORKING AS GAMING DUTY MANAGER UNDER THE SECURITY DEPATMENT AT THE RIDGE CASINO AND HOTEL. MY DUTIES WERE RUNNING A SHIFT. OPENING AND CLOSING INCIDENTS DOCKETS. REPORT WRITING. ATTENDING MEETINGS. AUDITS, INVESTIGATIONS AND CASH VERIFICATION AND GAMBLING TABLE MAINTANACE.

I HAVE 3 YEARS EXPIRIENCE AS A SENIOR SLOTS OFFICER UNDER SECURITY AND SURVEILLANCE DEPARTMENT AT CAROUSEL CASINO AND HOTELS. MY DUTIES WERE RUNNING A SHIFT, OPENING AND CLOSING INCIDENT DOCKETS. JACKPOTS VERIFICATIONS, ATTENDING MEETINGS. AUDITS AND GUEST RELATIONS. IN THIS POSITION I LEARNED ABOUT SLOTS MACHINES. COUNT OPERATIONS, AND TABLE FILLS. OPENING AND CLOSING CASINO TABLES.

5 YEARS EXPIRIENCE WORKING AS A CONTROL ROOM OPERATOR AT THE CAROUSEL HOTEL AND CASINO. MY DUTIES WERE ANSWERING CALLS AND A SEVEN CHANNELLED RADIO AT THE SAME TIME. ADMINISTRATION. MONITORING ALARMS AND EMERGENCY DOORS. COMMUNICATION WITH ALL DEPARTMENTS. STATIONERY AND CARD ISSUE.

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