Customer Service Inventory Control

RONALD G. KASTNER

* ****** ***

Hillsdale, NJ *7642

Cell: 201-***-****

E-mail: *********@***.***

OBJECTIVE: Seeking a suitable/position that will utilize my experience and skills while offering an opportunity to learn and advance.

SUMMARY OF QUALIFICATIONS:

- Successful and progressive record of experience in diverse areas of business management including food service operations, staff supervision/training and customer service.

- Solid background in scheduling, inventory control, purchasing (food and supplies), cash control and personnel management

- Excellent communication and leadership skills, technically proficient team player with proven ability to motivate and interact effectively with all levels of management, staff and customers.

- Well organized and results oriented capable of coordinating multiple assignments and responsibilities with maximum efficiency and accuracy.

- Highly motivated, dependable and very adaptable - good at working under pressure and meeting customer deadlines.

EXPERIENCE:

BOSTON MARKET (August 2010- present) Northvale, NJ

Assistant Manager

-Supervision of all aspects of operation during peak business hours.

-Cash control, manages all aspects of customer service.

-Ensures that food quality is up to company standards

-Ensures sanitation procedures are met within store guidelines

-Utilizes computer for inventory control and catering orders

-ensures that cooking equiptment functions properly + daily maintenance

K- MART CORPORATION (May 2009 – January 2017) Westwood, NJ

Associate (Part time nights)

- Stock maintenance

- Customer service

- Setup, assemble store displays

TECHNOMETRICA (Feb. 2002 – present) Ramsey, NJ

Teleresearcher (Part time nights) – call center

- Phone surveys and market research

- Light data entry

RON'S CATERING (1995 - March 2010) Hillsdale, NJ

- Manage all operations for this business specializing in food service for office buildings, various businesses, construction sites and other locations seeking on-site food catering.

- Solicit and develop sites for catering services; deal directly with business owners and executives.

- Set up route schedule to meet customer hours and needs.

- Purchase all food and supplies.

- Maintain inventory and ensure appropriate amount in stock to meet needs.

-Ensures that all sanitation requirements are met

-Maintain, repair cooking utensils, including sharpening knives + replacing heating elements

BURGER KING (1992-1995) New Milford, NJ

Assistant Manager

- Hired, supervised, trained and scheduled up to 30 employees in all areas of operations including food preparation, customer service, cash control and related aspects of the business.

- Ensured that food quality and sanitation procedures were met.

- Ordered food and supplies, and controlled inventory.

- Extensive involvement in problem solving and customer relations to improve staff morale and build company goodwill.

- Prepared paperwork and bookkeeping; made deposits.

- Utilized computer for various control operations.

-Maintain equiptment, including freezers, ovens, fountain machines

REFERENCES: Available upon request

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