Kathleen M. Valley

**** * ******** ***

Las Vegas, NV 89147

702-***-****

Email: ad3bpg@r.postjobfree.com

CAREER SUMMARY:

Experienced Senior Escrow Assistant with a proven and demonstrated record of success in the title and escrow industry. Known for meeting or exceeding objective and excellent customer service focus. Additional areas of experience and expertise include:

• Well organized and detailed oriented

• Highly motivated

• Team player

• Excellent communication skills and phone etiquette

• Exceptional customer service

PROFESSIONAL EXPERIENCE:

Terra west 2023-2023

Compliance officer

Handle all HOA compliances from owners/ tenants

Send and receive incompliance, informal and hearing letter

Set up and attend Covenants Committee and Sub-Committee

High volume of Customer service and phones

Driggs Title 2023 -2023

●Opening orders, clearing prelims, requesting/processing all demands

●Preparing closing document, sending opening packages for all parties

Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

●Scheduling signing appointment for clients

●Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

●Clearing all funding conditions, funding, balancing, and disbursing files

●Making sure all phone calls are answered, and messages are returned in a timely manner

●Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

Lennar Title 2022-2023

Escrow Officer (Builder)

●Opening orders, clearing prelims, requesting/processing all demands

●Preparing closing document, sending opening packages for all parties

●Taking care of daily reports such as non-zero balances, trial balances, stale dated checks, open order, and closed file reports

●Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

●Scheduling signing appointment for clients

●Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

●Clearing all funding conditions, funding, balancing, and disbursing files

●Making sure all phone calls are answered, and messages are returned in a timely manner

●Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

●Attending escrow meetings, sales meeting for real estate agents and other functions

Jetclosing Inc. 2021 – 2022

Escrow Officer (Resale, Refinance [out of state transactions for AZ, CA, WA, AL, FL, CO, UT])

•Opening orders, clearing prelims, requesting/processing all demands

•Preparing closing document, sending opening packages for all parties

•Taking care of daily reports such as non-zero balances, trial balances, stale dated checks, open order, and closed file reports

•Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

•Scheduling signing appointment for clients

•Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

•Clearing all funding conditions, funding, balancing, and disbursing files

•Making sure all phone calls are answered, and messages are returned in a timely manner

•Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

•Attending escrow meetings, sales meeting for real estate agents and other

Priority Title 2020-2021

Escrow Officer (Refinances, Resales for 8 states) Remote work

•Opening orders, clearing prelims, requesting/processing all demands

•Preparing closing document, sending opening packages for all parties

•Taking care of daily reports such as non-zero balances, trial balances, stale dated checks, open order, and closed file reports

•Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

•Scheduling signing appointment for clients

•Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

•Clearing all funding conditions, funding, balancing, and disbursing files

•Making sure all phone calls are answered, and messages are returned in a timely manner

•Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

•Attending escrow meetings, sales meeting for real estate agents and other functions

Monument Title 2018 – 2020

Escrow Officer (Resale, Refinance, REO, and Short Sale)

•Opening orders, clearing prelims, requesting/processing all demands

•Preparing closing document, sending opening packages for all parties

•Taking care of daily reports such as non-zero balances, trial balances, stale dated checks, open order, and closed file reports

•Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

•Scheduling signing appointment for clients

•Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

•Clearing all funding conditions, funding, balancing, and disbursing files

•Making sure all phone calls are answered, and messages are returned in a timely manner

•Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

•Attending escrow meetings, sales meeting for real estate agents and other functions

Equity Title of Nevada 2011-2016

Senior Escrow Assistant (Resale, Refinance, and Short Sale)

• Opening orders, clearing prelims, requesting/processing all demands

• Preparing closing document, sending opening packages for all parties

• Taking care of daily reports including non-zero balances, trial balances, stale dated checks, open order, and closed file reports

• Preparing estimated HUD's and Closing Disclosures (CD) for borrowers, buyers and sellers

• Scheduling signing appointment for clients

• Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

• Clearing all funding conditions, funding, balancing, and disbursing files

• Making sure all phone calls are answered, and messages are returned in a timely manner

• Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

• Attending escrow meetings, sales meeting for real estate agents and other functions

Stewart Title 2009-2011

Senior Escrow Assistant (Resale, Refinance, REO, and Short Sale)

• Opening orders, clearing prelims, requesting/processing all demands

• Preparing closing document, sending opening packages for all parties

• Taking care of daily reports such as non-zero balances, trial balances, stale dated checks, open order, and closed file reports

• Preparing estimated worksheets, and HUD's for borrowers, buyers and sellers

• Scheduling signing appointment for clients

• Processing loan documents and recording packages, making sure documents are back to the lenders in a timely manner for funding

• Clearing all funding conditions, funding, balancing, and disbursing files

• Making sure all phone calls are answered, and messages are returned in a timely manner

• Exceptional customer services to buyer, sellers, agents, lenders, and all other people I come in contract within my day

• Attending escrow meetings, sales meeting for real estate agents and other functions

COMPUTER SKILL & OTHER SKILLS:

• Proficient with Microsoft office (particularly word and outlook)

• Power Point

• Impact

• SoftPro 360

• General Ledgers

• 10 Key

• Calculator

• Faxing / Copy Machine / Scanners

• Phones / Switchboard

REFFERENCE:

●Jaimie Gioiosa, Senior Escrow Officer 702-***-****

●Terri Stevens, Senior Assistant Escrow 702-***-****

●Carl Gioiosa, Las Vegas Valley Water District, MSFR-I 702-***-****

Contact this candidate