JF Jhosselyn Flores Sosa

Chandler, AZ ***** 602-***-**** ad3bmg@r.postjobfree.com

PROFESSIONAL

SUMMARY

High energy, outgoing waitress experienced in a fast paced work environment. Excellent customer service, along with a cash handling background. In addition I have experience working as a Judicial clerk, and provide administrative support to ensure smooth case flow and daily operations for the justice courts.

Fast-learning professional dedicated to supporting successful case outcomes and assisting judges through demanding caseloads.

SKILLS Customer service, greet and seat

customers

Cash handling background

Take food orders from customers,

assure food quality and serve in a

fast and friendly manner.

Works well under pressure

Clean tables and stock products.

Trained on procedures and

policies.

Respond to inquiries regarding

court cases, answer questions

from the public, attorneys, judicial

officers, and judicial branch staff.

Perform a variety of case

management functions that

include reviewing and using ICIS,

Domestic violence computer

prompt system, EzCourtForms

and other court software to assist

customers with case information.

Judicial Procedures

Court Hearings

Case Preparation/Case

Management

Clerical Support

Bilingual Spanish/English

WORK HISTORY JUDICIAL CLERK SR 07/2020 to CURRENT

University Lakes Justice Court 201 E Chicago St Suite 101 Chandler AZ 85286

Managed administrative duties such as filing documents, scheduling and tracking criminal misdemeanors specifically Driving under the influence cases.

Created and prepared files from the beginning of a case to adjudication by organizing and assembling the files and prepping them for arraignments, pretrial conferences, change of pleas and trials.

Worked closely with the public, attorneys, law enforcement officers and answered any questions they have of cases or court proceedings. I have an overall knowledge of the court system and its procedures including Civil, Eviction, traffic, order of protection and DUI cases. WAITRESS/HOSTESS 10/2012 to 01/2021

Denny's C&K Inc 2525 W Deer Valey Rd Phoenix AZ 85027 Remained calm when dealing with difficult customers or during busy shifts. Kept server areas clean and stocked to increase efficiency while working tables.

Used cash registers and credit card machines to cash out customers. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Trained new waitstaff on proper food handling, customer service and safety procedures.

JUDICIAL CLERK 06/2018 to 04/2019

Country Meadows Justice Court 10420 W Van Buren St Avondale AZ 85323

Managed administrative duties such as filing documents, scheduling and reviewing case statuses.

Worked as a bailiff to the justice of the pease during court proceedings. Maintained calendars for eviction cases and updated court dates and case information into EZ courts systems.

Responded to inquiries regarding court cases and answered questions from the public, attorneys, judicial officers and judicial branch staff. EDUCATION Bachelor of Science Justice Studies 12/2018 Grand Canyon University, 3330 W Camelback Rd

Associates Forensic technology 05/2016

Phoenix Community, 1202 W Thomas Rd

LANGUAGES Spanish

Native or Bilingual