Project Manager Management

Julia Chmel

+1-347-***-**** · Lynbrook, NY, ***** · *****.*****@*****.*** · LinkedIn

Passionate and dedicated marketing and project manager with an extensive 15-year background in crafting and executing high-impact projects. Thrive on driving projects to success through strategic planning, cross-functional teamwork, and data-driven decision-making. Expertise in marketing strategy, project management, and account management.

Core competencies

B2B Marketing Account Management E-Commerce Digital Marketing Project Management WORK EXPERIENCE

DH ENTERPRISE & ASSOCIATES, INC. (greatvaluevacations.com) Operations Projects Coordinator

• Demonstrated organizational skills and motivation in streamlining processing through the introduction of a new ticket categorization system, resulting in a 30% reduction in customer service inquiries

• Launched and managed the development of a self-service feature for suppliers, showcasing strong teamwork and collaboration to enhance efficiency and supplier satisfaction, leading to a 20% reduction in overall daily workload

• Utilized CRM software for client relationship management, contributing to successful negotiations and client retention

• Applied analytical skills in forecasting and problem-solving for effective project coordination FREELANCE

E-Commerce Project Manager

• Successfully planned and executed the launch of an Instagram store, demonstrating innovation and strategic thinking

• Applied organizational skills and motivation in managing market research, product selection, content management, analytics for multiple projects

• Demonstrated analytical skills in tracking and analyzing the engagement of 3,000 organic key target audience members within the first 3 months of executing a marketing content strategy SAMSUNG ELECTRONICS

TV/AV Key Account Manager & Other Roles

• Consistently exceeded sales targets, KPI for 8 B2B accounts, demonstrating strong sales strategies and client relationship management

• Provided account-based marketing support to foster partner relationships and enhance market share, showcasing excellent negotiation skills

• Implemented digital acceleration strategies for key accounts, aligning with company goals for growth and market penetration

• Executed marketing campaigns, collaborating with Sales and Marketing teams, and maximizing promotional activities to boost sales while adhering to compliance requirements

• Applied CRM management for strategic planning, emphasizing client satisfaction, market research, and conflict resolution, tracking execution and workflow

• Utilized analytical skills in analyzing business performance, competitive insights, and identifying opportunities for market share gain

• Engaged in strategic planning, emphasizing a goal-oriented approach to achieve business development and revenue growth

IMU SOFTWARE COMPANY

E-Commerce Program Coordinator

• Coordinated new and ongoing PPC campaigns, data analysis, showcasing strong project management, organizational skills, and communication skills, leveraging Agile methodology and utilizing Jira and Confluence

• Initiated a major e-commerce project, demonstrating innovation and strategic thinking in optimizing web traffic distribution and conducting price/UI A/B testing Mar 2022 - Present

Rockville Centre, NY

Sep 2018 - Feb 2022

Lynbrook, NY

Mar 2008 - Mar 2018

Kyiv, Ukraine

Jan 2004 - Feb 2008

Kyiv, Ukraine

EDUCATION

KYIV NATIONAL UNIVERSITY OF ECONOMICS

Master's degree – International Economics, 2009

KYIV NATIONAL LINGUISTIC UNIVERSITY

Master's degree – Interpreter of Korean and English languages, 2007 ADDITIONAL INFORMATION

Technical Skills: HTML, CSS, Bootstrap, Adobe Photoshop, Illustrator Interests: Windsurfing, kart racing (Employee's Choice Award, 2004), oil painting Kyiv, Ukraine

Kyiv, Ukraine

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